RCM Strategy & Ops Lead — End-to-End Revenue Cycle

Maven Ventures; New York (NY); On-site; USD 90,000 - 140,000; Full time

Job summary

Ease Health is hiring an RCM operator at the intersection of customer implementation, product, and revenue cycle. You will own the RCM layer end-to-end—configuring it for new customers, training teams, stress-testing with the product team, and improving it over time.

You will work directly with behavioral health practices to translate contracts into how Ease is configured and how the product should evolve. You lead live deployments and fix issues as they arise.

Qualifications

• 2–6 years of RCM experience in consulting, a health tech startup, or a provider organization.
• Deep familiarity with billing workflows, payor contracting, and claims management – ideally in behavioral health.
• Able to read an EOB and identify denial patterns and next actions.
• Comfort using AI tools to move faster and increase output.

Responsibilities

• Lead RCM implementations end-to-end from discovery through go-live.
• Audit customer billing workflows and configure Ease accordingly.
• Review payor contracts and translate requirements into operational and product decisions.
• Build and deliver RCM training for customers.
• Partner with product team to develop, test, and refine RCM features.
• Troubleshoot billing issues and AR exceptions with customers.
• Document learnings and turn into repeatable processes and product improvements.
• Run sales engineering for RCM.

Skills

RCM experience

Billing workflows

Payor contracting

EOB interpretation

AI tooling usage

Job description

Ease Health is hiring an RCM operator at the intersection of customer implementation, product, and revenue cycle. You will own the RCM layer end-to-end—configuring it for new customers, training teams, stress-testing with the product team, and improving it over time.

You will work directly with behavioral health practices to translate contracts into how Ease is configured and how the product should evolve. You lead live deployments and fix issues as they arise.