RCM Specialist - Cash Poster

KPH HEALTHCARE SERVICES, INC; Hoffman Estates (IL); On-site; USD 36,000 - 60,000; Full time

Job summary

KPH Healthcare Services, Inc. is seeking a detail-oriented Payment Posting Specialist to manage ERA/835 and various payment types, ensure accurate postings, and reconcile cash daily. You will collaborate with billing, AR, and collections to resolve discrepancies and maintain strict HIPAA compliance.

Responsibilities include reviewing EOBs, posting payments, identifying variances, and supporting month-end close with accurate cash reporting. Ongoing education and adherence to policies are required.

Qualifications

• HIPAA compliance and confidentiality
• Accurate payments posting
• Strong attention to detail and analytical skills
• Ability to communicate with multiple departments

Responsibilities

• Process and post ERA/835, paper checks, credit cards, and other payments.
• Accurately apply payments, contractual adjustments, denials, and other forms of payment.
• Reconcile daily deposits to cash posted.
• Research and resolve unapplied cash, unidentified payments, payment variances, and posting discrepancies.
• Identify underpayments, overpayments, duplicate payments, recoupments, and other payment irregularities; escalate issues as appropriate.
• Review EOBs and ERA/835 to ensure postings follow payer requirements and procedures.
• Communicate with billing, AR, collections, and other departments to resolve discrepancies.
• Maintain documentation of payment activity, reconciliation efforts, and outstanding issues.
• Meet daily and monthly productivity, accuracy, and cash reconciliation deadlines.
• Assist with month-end close, reporting, and reconciliation of cash receipts.
• Identify recurring payment issues and recommend process improvements to reduce errors.
• Comply with HIPAA and organizational policies; complete mandatory training.
• Participate in in-service education programs and continuing education.

Job description

• Process and post electronic remittance advice (ERA/835), paper checks, credit cards, and other forms of payment.
• Accurately apply payments, contractual adjustments, denials, and other forms of payment.
• Reconcile daily deposits to cash posted.
• Research and resolve unapplied cash, unidentified payments, payment variances, and posting discrepancies.
• Identify underpayments, overpayments, duplicate payments, recoupments, and other payment irregularities; escalate issues as appropriate.
• Review explanation of benefits (EOBs) and electronic remittance advice to ensure payments and adjustments are posted in accordance with payer requirements and organizational procedures.
• Communicate with billing, accounts receivable, collections, and other departments to resolve payment discrepancies and ensure accurate account balances.
• Maintain accurate documentation of payment activity, reconciliation efforts, and outstanding issues.
• Meet established daily and monthly productivity, accuracy, and cash reconciliation deadlines.
• Assist with month-end close activities, reporting, and reconciliation of cash receipts.
• Identify recurring payment issues and recommend process improvements to increase efficiency and reduce posting errors.
• Maintain confidentiality and comply with HIPAA requirements and applicable organizational policies.
• Perform other duties as assigned.
• Participate in in-service education programs provided by the company.
• Pursue continuing education programs appropriate to job responsibilities.
• Complete all mandatory and regulatory training programs.
• Report any misconduct, suspicious or unethical activities to the Compliance Officer.
• Comply with accepted professional standards and practice.