RCM Solutions Consultant: ABA Billing & Revenue Strategy

Passage Health Inc.; United States; Remote; USD 110,000 - 140,000; Full time

Benefits offered by this job

Equity

Health insurance

Dental & Vision

Job summary

Passage Health Inc. seeks a strategic RCM Solutions Consultant on the Customer Success team to optimize ABA billing operations, lead revenue cycle improvements, and influence product direction.

You will educate customers, own RCM setups, and serve as the billing escalation point for CS and Support, guiding clients toward better revenue cycle outcomes and operational excellence. You’ll collaborate with the Director of RCM and Head of Customer Success to shape how Passage supports revenue cycle

Qualifications

• Minimum 1 year of hands-on ABA therapy billing and revenue cycle operations
• Proven track record in RCM consulting or advisory roles
• Strong knowledge of payer processes, claims management, and denial workflows
• Expertise with ABA billing software and ability to advise on revenue cycle improvements
• Excellent communication, presentation, and training skills allowing you to educate diverse audiences
• Strong documentation and SOP/training material development
• Analytical mindset to diagnose billing operations and drive improvements
• Ability to translate customer needs into product feedback and actionable improvements

Responsibilities

• Serve as trusted advisor on revenue cycle strategy and billing operations, leading strategic engagements
• Design and deliver scalable customer education programs (Billing Bootcamp) for ABA billing across customers
• Act as senior escalation point for complex billing questions with CS and Support
• Partner with Customer Success on health metrics and operational reporting
• Build RCM enablement programs to strengthen internal teams
• Develop and maintain authoritative RCM resources (SOPs, guides, onboarding materials)
• Translate frontline insights into product feedback and advocate for billing feature adoption
• Contribute to RCM thought leadership and external educational content

Skills

ABA billing

RCM consulting

Payer processes

Training & education

Documentation

Analytics

Education

Bachelor's degree in healthcare or related field

Tools

ABA billing software

CRM software

Job description

Passage Health Inc. seeks a strategic RCM Solutions Consultant on the Customer Success team to optimize ABA billing operations, lead revenue cycle improvements, and influence product direction.

You will educate customers, own RCM setups, and serve as the billing escalation point for CS and Support, guiding clients toward better revenue cycle outcomes and operational excellence. You’ll collaborate with the Director of RCM and Head of Customer Success to shape how Passage supports revenue cycle