RCM Quality Assurance Supervisor – Claims & Posting

Eye Care Partners Career Opportunities; Oklahoma; On-site; USD 70,000 - 95,000; Full time

Job summary

EyeCare Partners seeks a Quality Assurance Supervisor- Claims to oversee QA across charge posting and claims management for multiple practices. You will supervise internal and offshore teams, lead QA audits, and drive data-driven improvements to meet payer guidelines and HIPAA requirements.

The role requires 3+ years in charge posting/claims, and preferred supervisory QA experience, with strong Excel, PowerBI, NextGen, and Waystar proficiency. This is an on-site position based in the U.S. market.

Qualifications

• 3+ years of experience in charge posting and/or claims submission and reconciliation.
• Preferred: 1–2 years in a supervisory and/or QA-focused role.
• Experience with CPT/ICD-10/HCPCS coding and billing workflows.

Responsibilities

• Supervise day-to-day charge posting and claims readiness teams across internal and offshore resources.
• Review and audit claims submissions, edits, rejections, and charge entries for quality and timeliness.
• Perform QA audits with 10–15% sample rate and log errors.
• Track and report trends in errors, edits, and rejections to leadership.
• Create dashboards with site-specific QA metrics using PowerBI and other tools.
• Coordinate with managers to address training issues and process gaps.
• Maintain QA procedures and SOPs in line with billing guidelines.
• Ensure HIPAA compliance and regulatory updates across team.

Skills

Attention to detail

Analytical skills

Leadership

Training and coaching

Regulatory knowledge

Communication (oral & written)

Tools

NextGen

Waystar

PowerBI

Excel

Job description

EyeCare Partners seeks a Quality Assurance Supervisor- Claims to oversee QA across charge posting and claims management for multiple practices. You will supervise internal and offshore teams, lead QA audits, and drive data-driven improvements to meet payer guidelines and HIPAA requirements.

The role requires 3+ years in charge posting/claims, and preferred supervisory QA experience, with strong Excel, PowerBI, NextGen, and Waystar proficiency. This is an on-site position based in the U.S. market.