RCM Quality Assurance & Process Improvement Analyst

United Surgical Partners International, Inc; Dallas (TX); On-site; USD 60,000 - 90,000; Full time

Job summary

United Surgical Partners International, Inc. is seeking a RCM QA Analyst to audit revenue cycle processes, ensuring accuracy, consistency, and compliance across onshore and offshore teams.

The role focuses on structured quality feedback and identifying process improvements within insurance verification, billing, collections, and cash applications. Ideal candidates have 3–5 years in RCM, strong Excel and reporting skills, and proven ability to collaborate with cross-functional stakeholders.

Qualifications

• 3–5 years of hands-on Revenue Cycle Management experience.
• Familiarity with billing, A/R follow-up, and denial resolution.
• High attention to detail and accuracy in audit documentation.
• Effective communicator capable of collaborating with offshore teams and internal stakeholders.

Responsibilities

• Perform audits on revenue cycle tasks and accounts to ensure accuracy and adherence to policies.
• Participate in weekly, monthly, and quarterly audit cycles.
• Document audit findings and maintain accuracy scores in shared tracking tools (initially Excel-based).
• Collaborate with department managers to route and deliver feedback to team members.
• Contribute to QA scorecards and help define audit metrics over time.
• Remain up to date on RCM processes and maintain a working knowledge of all related systems.
• Participate in calibration and audit consistency discussions.
• Support ongoing training efforts by identifying knowledge gaps or recurring issues.
• Help beta test or onboard future QA tools.

Skills

Attention to detail

Excel proficiency

Communication

Analytics & reporting

Cross-functional collaboration

Tools

Advantx

SIS

Job description

United Surgical Partners International, Inc. is seeking a RCM QA Analyst to audit revenue cycle processes, ensuring accuracy, consistency, and compliance across onshore and offshore teams.

The role focuses on structured quality feedback and identifying process improvements within insurance verification, billing, collections, and cash applications. Ideal candidates have 3–5 years in RCM, strong Excel and reporting skills, and proven ability to collaborate with cross-functional stakeholders.