RCM QA Specialist: Process Optimization (Remote)

NextGen Healthcare, Inc.; Georgia; On-site; USD 65,000 - 90,000; Full time

Job summary

NextGen Healthcare, Inc. is seeking a Sr. Specialist I, RCM Quality Assurance for a remote role in the United States. You will support QA processes, analyze performance data, and drive continuous improvement across multiple locations while ensuring compliance with industry standards.

You will coordinate QA activities, assist the QA Manager, and conduct quality reviews to identify gaps and recommend improvements. Strong communication and cross-functional collaboration are essential for success.

Qualifications

• Associate degree or equivalent experience in a related field.
• Strong analytical and problem-solving abilities.
• Proficiency with Microsoft Office and documentation systems.

Responsibilities

• Coordinate QA activities: sampling, status reports, archival, tracking.
• Support QA Manager with operational tasks and deliverables.
• Conduct QA reviews and analyze results to identify gaps and improvements.
• Monitor program performance against SLAs and standards.
• Develop action plans for performance improvements with QA leadership.
• Audit reports and trends; escalate findings to QA Manager.

Skills

MS Office

Audit systems

Analytical skills

Cross-functional collaboration

Communication skills

Education

Associate degree in Business Administration

Tools

Audit/documentation systems

Job description

NextGen Healthcare, Inc. is seeking a Sr. Specialist I, RCM Quality Assurance for a remote role in the United States. You will support QA processes, analyze performance data, and drive continuous improvement across multiple locations while ensuring compliance with industry standards.

You will coordinate QA activities, assist the QA Manager, and conduct quality reviews to identify gaps and recommend improvements. Strong communication and cross-functional collaboration are essential for success.