RCM Billing Specialist – Behavioral Health (AI-Driven)

Ease Health; United States; On-site; USD 52,000 - 78,000; Full time

Job summary

Ease Health is hiring a Billing Specialist to manage revenue cycle operations for behavioral health providers across care settings. You will own claims, authorizations, payment posting, AR follow-up, and ERA workflows inside our AI-native RCM system.

You will interact with customers to gather missing information, resolve issues, and drive clean, timely submissions while feeding product feedback to improve tooling and workflows. This role offers ownership, growth, and a fast-paced environment.

Qualifications

• 3+ years of behavioral health billing experience preferred.
• Deep familiarity with the behavioral health revenue cycle, including claims, authorizations, denials, and payer follow-up across multiple levels of care.
• Comfortable talking to customers, asking the right questions, and getting the information you need to resolve claim issues.
• Comfortable learning new software and adapting quickly as tools and workflows evolve.
• Organized and detail-oriented, with the ability to manage billing operations across multiple customers at once.

Responsibilities

• Own claim submission for assigned customers, ensuring claims go out clean, complete, and on time
• Manage authorizations, tracking requirements across payers and levels of care
• Handle payment posting and reconciliation, including ERA enrollments and remittance workflows
• Drive AR follow‑up, working denials, underpayments, and aging claims through to resolution
• Communicate directly with customers to gather missing information, resolve claim issues, and keep billing operations running smoothly
• Learn and master a new RCM system, and share feedback with our product and engineering teams to make it better
• Identify recurring issues in customer billing workflows and help build processes that prevent them

Skills

Behavioral health billing

Revenue cycle knowledge

Customer communication

Fast-paced adaptability

Detail-oriented

Tools

RCM software

EDI workflows

Payer portals

Job description

Ease Health is hiring a Billing Specialist to manage revenue cycle operations for behavioral health providers across care settings. You will own claims, authorizations, payment posting, AR follow-up, and ERA workflows inside our AI-native RCM system.

You will interact with customers to gather missing information, resolve issues, and drive clean, timely submissions while feeding product feedback to improve tooling and workflows. This role offers ownership, growth, and a fast-paced environment.