Behavioral Health Billing Specialist — RCM Expert

Ease Health, Inc.; New York (NY); On-site; USD 60,000 - 90,000; Full time

Job summary

Ease Health, Inc. in New York, NY is hiring a Billing Specialist to own the day-to-day revenue cycle for a portfolio of behavioral health providers. You will manage claim submissions, authorizations, posting, AR follow-up, and ERA enrollments in a modern RCM platform built by our team.

This is a hands-on, customer-facing role requiring 3+ years in behavioral health billing, comfort with fast-paced environments, and a passion for improving workflows through feedback to product and engineering.

Qualifications

• 3+ years of behavioral health billing experience.
• Deep familiarity with the behavioral health revenue cycle across multiple levels of care.
• Able to talk to customers and resolve claim issues.
• Comfort learning new software and evolving workflows.
• Ability to manage billing operations across multiple customers.

Responsibilities

• Own claim submission for assigned customers, ensuring claims go out clean, complete, and on time.
• Manage authorizations, tracking requirements across payers and levels of care.
• Handle payment posting and reconciliation, including ERA enrollments and remittance workflows.
• Drive AR follow-up, working denials, underpayments, and aging claims through to resolution.
• Communicate directly with customers to gather missing information and resolve claim issues.
• Learn and master a new RCM system, and share feedback with our product and engineering teams.
• Identify recurring issues in customer billing workflows and help build processes that prevent them.

Skills

Behavioral health billing

Customer communication

Attention to detail

Ownership and autonomy

Job description

Ease Health, Inc. in New York, NY is hiring a Billing Specialist to own the day-to-day revenue cycle for a portfolio of behavioral health providers. You will manage claim submissions, authorizations, posting, AR follow-up, and ERA enrollments in a modern RCM platform built by our team.

This is a hands-on, customer-facing role requiring 3+ years in behavioral health billing, comfort with fast-paced environments, and a passion for improving workflows through feedback to product and engineering.