Ravello Host (On-Call)

Four Seasons; Orlando (FL); Presencial; USD 24.000 - 32.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Energizing Employee Culture

Comprehensive learning and development

Free employee meals

Inclusive employee engagement events

Descripción de la vacante

Four Seasons Resort Orlando at Walt Disney World Resort seeks a Ravello Host (On-Call) to provide dining support in our on-site breakfast outlet and modern Italian restaurant. You will greet guests, maintain a welcoming reception, and ensure smooth reservations and guest satisfaction.

Applicants should have F&B experience, OpenTable familiarity, and strong English communication. Must be legally eligible to work in the United States and available for flexible, weekend, and holiday shifts.

Formación

• Prior experience in Food & Beverage.
• 1 year in upscale, fine dining preferred.
• 1 year of OpenTable experience preferred.
• Outgoing, warm and professional demeanor.
• Willingness to serve residents, guests and peers.
• Strong organization; able to work independently.
• Poised under pressure with ability to adapt to change.
• Demonstrates responsibility and work ethic.
• Fluent in English and authorized to work in the United States.

Responsabilidades

• Provide dining support in the on-site Ravello restaurant.
• Greet guests, manage reception, and maintain cleanliness.
• Share table status and reservation updates with guests.
• Enter guest information into the Micros system and coordinate with team.
• Communicate guest needs and allergies to managers and hosts.
• Assist with guest events and inform guests of upcoming resort events.

Conocimientos

English fluency

OpenTable experience

Herramientas

OpenTable

Descripción del empleo

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

About the location:

Four Seasons Resort Orlando at Walt Disney World Resort, is the leading luxury resort in Central Florida. We pride ourselves on the service we deliver and that all begins with the dedication of our employees who embrace the meaning behind the Golden Rule. Guests are pampered with a customized approach, ensuring that each experience is unique and unforgettable. Our goal is to attract only the most positive and passionate talent, those who are able to provide intuitive service, with a warm and friendly smile. We encourage our team to strive for personal and professional greatness and are always empowered to do what is right.

Join our AAA Five Diamond property in Central Florida!

The Opportunity

Ravello Host (On-Call)

About the Role

We are looking for an individual who can provide dining support in our on-site, breakfast outlet and modern Italian cuisine specialty restaurant, Ravello.

What you will do

• Maintaining the reception area and entrance in all aspects of stocking and cleanliness
• Greet guests in a positive, friendly manner and make them feel welcome
• Maintain the safety and security of the restaurant/bar premises
• Identify guests' preferences and their personal information: regularity and time of dining, food and drink choice, seat preference, food allergies, special occasion, hotel guests, table position, telephone number, e-mail address, web address, etc.
• Inform our guests about any upcoming events at Ravello or the resort
• Ensure that guests are informed regularly about their table status if there is a delay
• Communicate with Ravello managers and other hosts/hostesses continuously and update them on the dynamics of the reservations, delays and cancellations in order to avoid unnecessary table chasing or rigid return time policy
• Recognize guests, remember the names of the regulars and be in constant communication with managers and reception about the satisfaction of our guests
• Accommodate if guests have any special requests or allergies, etc.
• Greet the guests and learn if they have a reservation, are walk-ins or bar guests, collect guest information to enter into the Micros system
• Relate all information given to you by the guest to the Manager on Duty

What you bring

• Prior experience working in Food & Beverage
• One year of experience in an upscale, fine dining establishment preferred
• One year of OpenTable experience preferred
• Must portray an outgoing personality that is warm and friendly while demonstrating enthusiasm and professionalism
• A sincere willingness to provide service to residents, guests, and peers.
• Good organizational skills, with the ability to work independently.
• Ability to function well under pressure, set priorities and adjust to changing conditions.
• High work ethic, with a sense of responsibility for the role filled within our team.
• Must be fluent in English and possess legal work authorization in the United States.

What we offer

• Energizing Employee Culture where you are encouraged to be your true self!
• Comprehensive learning and development programs to help you master your craft.
• Free employee meals
• Inclusive and diverse employee engagement events all year-round.
• And so much more!

Schedules and Hours:

(3) days of availability required. A successful candidate will have a flexible schedule, ability to work weekends and holidays. Must be available Thursday and Saturday morning, additional Tuesday availability a plus.

Four Seasons Hotels & Resorts, Employer of Choice
"The reason for our success is no secret. It comes down to one single principle that transcends time and geography, religion, and culture. It's the Golden Rule - the simple idea that if you treat people well, the way you would like to be treated, they will do the same." - Isadore Sharp, Founder and Chairman Four Seasons Hotels and Resorts

Four Seasons is an Equal Opportunity, Minorities, women, veterans, and individuals with disabilities are encouraged to apply.