Rating Analyst

Long Iron Services, LLC; Oak Brook (IL); On-site; USD 49,000 - 52,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) Plan + Company Match

Paid time off

Company holidays

Job summary

Heniff Family of Companies is seeking a Rating Analyst to input, update, and maintain rating tariffs for individual customers using the TMW system. Accuracy is critical to ensure correct billing for customers and drivers.

The role requires interpreting rate agreements, setting up ratings in TMW, and collaborating with pricing, sales, dispatch, and billing to keep information current and resolve rating disputes promptly.

Qualifications

• Understand customer rate agreements and contracts.
• Detail oriented with strong organization and prioritization.
• Strong interpersonal skills and ability to convey information clearly to management.
• Ability to work in a team and exercise independent judgment within procedures.
• Experience analyzing data and recommending process improvements.

Responsibilities

• Interpret rate agreements and customer contracts.
• Set up rating in TMW for billing to invoice customers.
• Collaborate with pricing and sales to keep data accurate.
• Respond to emails from dispatch and billing regarding rates.
• Assist collections with rating disputes and issue resolution.
• Perform additional duties as required.

Skills

High attention to detail

Strong interpersonal skills

Decisive problem solver

Ability to prioritize workload

Education

Associate or bachelor's Degree

High School Diploma or GED

Tools

TMW Software

Microsoft Excel

Microsoft Outlook

Job description

Position Summary

The Rating Analyst is responsible for inputting, updating, and maintaining rating tariffs for individual customers, using the company's TMW system. This position has a high level of focus on accuracy to ensure customers and drivers are billed and paid correctly.

Duties and Responsibilities

• Understand and interpret multiple rate agreements / customer contracts
• Set-up rating in TMW systems for billing department to be able to efficiently and accurately invoice customers.
• Work with pricing and sales to ensure accurate information is entered and updated as needed.
• Answer emails from dispatch and billing regarding rates and charges billable to a specific customer.
• Work with customers and our collections department to answer questions regarding rating disputes and work to resolve any issues
• Perform additional duties as required.

Job Requirements

Education and Experience:

• High School Diploma or GED
• Strong experience with Microsoft Excel and Outlook

Preferred qualifications

• Associate or bachelor's Degree
• Preferred work experience in transportation
• Data Entry Experience
• Experience using TMW Software

Essential Qualifications:

• Become familiar with and understand the customer rate agreements
• Detail oriented with good organizational skills and the ability to prioritize workload
• Strong interpersonal skills
• Demonstrated ability as a decisive problem solver
• Proven ability to clearly organize and effectively convey information effectively to various levels of management
• Demonstrated ability to be detail-oriented
• Proven skill to focus attention on determining what can be done to make progress
• Demonstrated ability to act as a team player and get involved in all aspects of the business function
• Demonstrated ability to exercise independent judgment within defined practices and procedures to determine appropriate action
• Demonstrated ability to analyze data and make process improvement recommendations

Language Skills

• Ability to read, write and speak English proficiently

Physical Demands

• While performing the duties of this job, the employee is regularly required to talk or hear.
• This position may be required to stand, walk, sit, use hands to feel; reach with hand and arms, and stoop, kneel or crouch as needed.
• Specific vision requirements include the ability to see at close range, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Work Environment

• The position typically operates in a standard office environment.
• This position routinely uses office equipment such as computers, phones, photocopiers, file cabinets, and fax machines.

Benefits Package

• Medical, Dental, Vision, Life, and Disability Insurance 401(k) Plan + Company Match Paid Time Off Company Paid Holidays

Salary Range

Disclaimer: The salary range for this position is $49,000 to $52,000 annually plus commission. This range is based on market data and internal equity. The final offer will be determined by various factors, including the candidate’s experience, education, skills, qualifications, and geographic location.

The Heniff Family of Companies, we believe our biggest asset is our people. We are proud to be an equal opportunity employer, hiring and developing individuals from diverse backgrounds and experiences to add to our collaborative culture. Heniff treats all candidates and employees with respect and does not discriminate in our recruiting, hiring, and promoting processes and general treatment during employment, including on the basis of actual or perceived race, creed, color, religion, sex, age, sexual orientation, gender identity and/or expression, alienage or national origin, ancestry, citizenship status, marital status, veteran status, or disability. The Heniff family of companies is the premier leader in liquid bulk transportation, food grade, rail transloading, iso depot operations, tank cleaning and maintenance. Our mission is to efficiently provide Supply Chain Solutions to our customers safely, securely and on time, every time. From our high-tech tracking and technology systems to our friendly drivers and customer service staff, everything is focused on ways to come up with solutions to our customers’ problems and to make it as easy as possible to do business with us. With nearly 100 locations connected nationwide and over 2000 tractors, our integrated freight network of opportunities and capacity for our drivers and customers is unmatched. Even though we have the look of a big company, we have the feel of a small company. Our goal is not to be the biggest, but to be the best!