Tank Wash Coordinator

Total Clean, LLC; Garden City (GA); On-site; USD 38,000 - 54,000; Full time

Benefits offered by this job

Medical, Dental, Vision, Life, and Dis

401(k) Plan + Company Match

Paid Time Off (120 hours yearly)

Company Paid Holidays

Job summary

Heniff Family of Companies is seeking a Tank Wash Coordinator to support Tank Wash projects and daily duties. The role involves compiling client metrics, resolving customer issues, and coordinating with operations.

Ideal candidates will have a strong eye for detail, office experience, and solid communication skills to ensure timely, accurate reporting and responsive service across terminals and plants.

Qualifications

• High school diploma, GED, or equivalent.
• Proficiency with Word, Outlook and Excel.
• 0–3 years experience in an office setting.

Responsibilities

• Utilize tools and software to compile reporting metrics for customers.
• Interface with customers to resolve complaints and provide solutions.
• Visit company terminals and plants as required.
• Maintain timely responses between operations and customers.
• Adhere to internal accounting controls to protect financial data.
• Contribute to team efforts by completing tasks accurately and on time.
• Develop and maintain filing systems using scanning or cabinets.
• Perform additional duties as required.

Skills

Interpersonal skills

Organizational skills

Written communication

Attention to detail

Multi-tasking

Customer service

Continuous improvement

Adaptability

Problem solving

Data entry

Reporting accuracy

Education

High school diploma or GED

Tools

Microsoft Word

Microsoft Outlook

Microsoft Excel

Job description

Position Summary

The Tank Wash Coordinator assists Tank Wash with any projects and/or daily duties that may arise.

Duties and Responsibilities

• Utilize tools and software in order to compile specific reporting metrics for company customers.
• Research answers to various customer complaints, interface with customers to provide resolutions, and utilize required communication channels.
• Conduct visits to company terminals and plants as required.
• Foster timely responses between operations and customer.
• Maintain financial security by adhering to internal accounting controls.
• Contribute to the Total Clean team effort by accomplishing tasks in a timely and accurate manner.
• Develop and maintain an accurate filing system through the use of a scanner or filing cabinet.
• Perform additional duties as required.

Job Requirements

• High school diploma, GED, or equivalent
• Proficiency with Microsoft Word, Outlook, Excel, and Word Minimum 0 – 3 years experience working in an office setting

Preferred Qualifications

• Experience in the trucking or transportation industry

Essential Qualifications

• Strong interpersonal skills
• Demonstrated organizational and analytical skills
• Solid verbal and written communication skills
• Strong attention to detail; thorough completion of tasks
• Ability to work effectively with all levels of the organization
• Proven ability to multi-task
• Strong customer service orientation, ensuring needs and deadlines are met in a timely fashion
• Demonstrate a positive, proactive and motivated attitude
• Proven focus on continuous improvement in the workplace
• Ability to be flexible and adapt change in a fast-paced organization
• Strong problem-solving skills
• Proficient at data entry
• Abilty to produce timely and accurate reports
• Demonstrated ability to perform as team player and willingness to get involved in all aspects of the business function
• Demonstrated telephone etiquette skills

Language Skills

Ability to read, write and speak English proficiently; Spanish preferred

Physical Demands

While performing the duties of this job, the employee is regularly required to talk or hear. May be required to stand, walk, sit, use hands to feel; reach with hand and arms, and stoop, kneel or crouch as needed. Specific vision requirements include the ability to see at close range, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Ability to operate in a constant state of alertness and safe manner.

Work Environment

The position typically operates in a standard office environment. This position routinely uses office equipment such as computers, phones, photocopiers, file cabinets, and fax machines.

Benefits Package

• Medical, Dental, Vision, Life, and Disability Insurance
• 401(k) Plan + Company Match
• Paid Time Off (120 hours yearly)
• Company Paid Holidays

The Heniff Family of Companies, we believe our biggest asset is our people.

We are proud to be an equal opportunity employer, hiring and developing individuals from diverse backgrounds and experiences to add to our collaborative culture.

Heniff treats all candidates and employees with respect and does not discriminate in our recruiting, hiring, and promoting processes and general treatment during employment, including on the basis of actual or perceived race, creed, color, religion, sex, age, sexual orientation, gender identity and/or expression, alienage or national origin, ancestry, citizenship status, marital status, veteran status, or disability.

The Heniff family of companies is the premier leader in liquid bulk transportation, food grade, rail transloading, iso depot operations, tank cleaning and maintenance.

Our mission is to efficiently provide Supply Chain Solutions to our customers safely, securely and on time, every time. From our high-tech tracking and technology systems to our friendly drivers and customer service staff, everything is focused on ways to come up with solutions to our customers’ problems and to make it as easy as possible to do business with us.

With nearly 100 locations connected nationwide and over 2000 tractors, our integrated freight network of opportunities and capacity for our drivers and customers is unmatched. Even though we have the look of a big company, we have the feel of a small company. Our goal is not to be the biggest, but to be the best!