Rates File Maintenance Analyst

A. Duie Pyle; West Chester (Chester County); On-site; USD 50,000 - 70,000; Full time

Job summary

A. Duie Pyle, a family-owned transportation and distribution provider in the Northeast, seeks a Rates File Maintenance Analyst in West Chester, PA.

You will load customer rates, audit invoices, and update pricing communications while collaborating with Sales, Yield Management, and other internal teams. Responsibilities include using Salesforce, approving quoting requests, and handling rate-related inquiries to ensure accuracy and timely invoicing.

Qualifications

• High school diploma or GED; higher education welcome.
• Detail-oriented with ability to meet deadlines.
• Strong communication with customers and internal teams.
• Proficient in Word, Excel, Outlook; analytical skills.

Responsibilities

• Load customer rates into internal system accurately and timely.
• Audit invoices against published pricing.
• Update Pricing Letter reflecting current rates.
• Work in Salesforce.
• Approve My Pyle and API quoting requests.
• Handle questions related to Rates Maintenance.
• Process customer volume incentives.

Skills

Attention to detail

Microsoft Office

Analytical thinking

Communication skills

Time management

Education

High school diploma or GED

Tools

Salesforce

Job description

Overview

A family-owned business since 1924, A. Duie Pyle provides a range of integrated transportation and distribution solutions throughout the Northeast. Supported by our vast network of LTL service centers, warehouse facilities, and dedicated locations, we offer flexible and seamless integrated solutions tailored to our customers\' needs. Our promise is to provide outstanding service as our first and foremost mission.

Position Summary

The Rates File Maintenance Analyst will work closely with the Sales team, Yield Management, Invoice Research and other internal teams. They will receive customer-signed pricing agreements with the responsibility of loading the rates accurately and timely, auditing to ensure customers receive accurate invoices based on their signed pricing agreements.

Responsibilities

• Receiving, countersigning and loading customer rates into Pyle’s internal system
• Auditing to ensure customer invoices are accurate based on published pricing
• Updating Pricing Letter to reflect current rates and sending out to Sales and customers when needed
• Working in Salesforce
• Approving My Pyle and API quoting requests
• Handling questions directed to RFM
• Processing customer volume incentives
• Representing the company in a professional manner and upholding the highest standards of ethical business practices

Qualifications

• Minimum education: High school diploma or GED. Higher education is welcome but not required
• Attention to detail with the ability to prioritize and manage multiple assignments with specific deadlines
• Ability to interface effectively with customers and internal departments
• Self-motivated and highly organized
• Proficient in Microsoft Office including Word, Excel and Outlook
• Strong analytical skills
• Ability to work independently and in a team environment
• Excellent oral and written communication skills
• Previous LTL pricing experience, transportation, logistics, customer service, sales, and/or rates experience is encouraged but not required

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.