Rates Administrator

Workman LLP; Bristol (VA); Hybrid; USD 30,120 - 36,144; Full time

Benefits offered by this job

Hybrid working

Study support

Discretionary bonus

Healthcare

Life insurance

Wellness programme

Long service holidays

Birthday day off

Christmas/New Year day

Job summary

Workman LLP in the UK is seeking a Rates Payable Administrator to oversee monthly rates installments for a diverse property portfolio including commercial, industrial and retail sites.

You’ll communicate with property managers and councils, manage a high-volume payment timetable, and support the Senior AP Administrator to meet KPIs while delivering a best-in-class service. The role offers hybrid working, study support, and a discretionary bonus in addition to core benefits.

Qualifications

• GCSE in Maths and English or equivalent.
• Strong numeracy and data entry skills.
• Proficient with Outlook and Excel.

Responsibilities

• Shared inbox management.
• Preparing monthly installment payments.
• Speaking directly to councils to discuss individual cases.
• Working closely with other departments.
• Understanding business rates, council tax, and BID Levy's.
• Dealing with internal and external queries.
• CHAPS payments.

Skills

Maths & English GCSE

Numeracy skills

Outlook & Excel

Excellent communication

Job description

ABOUT THE ROLE

An Rates Payable Administrator who is responsible for the monthly processing of rates installments, for a diverse property portfolio’s consisting of commercial, industrial & retail properties.

The role will require regular and direct communication as well as email & phone correspondence with our property managers and councils, to ensure the timely processing and payment of rates installments.

You will work closely with the rates payable team as well as the Property Management teams to provide a best-in-class service to our clients.

WHAT MATTERS MOST IN THIS ROLE

Building and maintaining close professional relationships with councils, and colleagues both within the accounting teams and the wider business is paramount to your success. Using your initiative will be encouraged.

The role requires a high volume of processing of rates instalments on behalf of our clients.

This role will involve supporting the Senior Accounts Payable Administrator, ensuring that all tasks are completed on time, and to internal and client KPIs to ensure a best in class service is delivered to all Workman clients.

To be successful in this role, you will require a high level of attention to detail, strong organisational, prioritisation and communication skills as well as good team working skills and a desire to learn and develop within your role.

Other duties will include:

• Shared inbox management
• Preparing monthly installment payments
• Speaking directly to councils to discuss individual cases,
• Working closely with other departments
• Understanding business rates, council tax, and BID Levy's
• Dealing with internal and external queries
• CHAPS payments

Salary Band £22,500-£27,000

WHAT WE EXPECT FROM YOU

A proactive, practical, and positive approach to work is required.

Excellent and professional communication skills with the ability to build good working relationships with your colleagues, both within accounts and the wider business.

No accounting qualifications are required for this role, however the following are key skill requirements:

Math's & English G.C.S.E 9-4/A-C

Good Numeracy Skills

IT & Software Skills, particularly Microsoft Outlook and Microsoft Excel

WHY Workman?

• Hybrid working to offer you a great work life balance, with a minimum of three days in the office.
• Core working hours to allow for added flexibility and helps ease your commute to the office.
• Study support
• Discretionary annual bonus and salary reviews.
• Healthcare, life insurance & wellness programme.
• Long service additional holidays, your birthday off and an extra day between Christmas and New Year
• Lifestyle benefits to suit you: gym membership, cycle to work, buy and sell holiday to name just a few.
• Social events throughout the year including a firm wide Christmas party!
• Generous referral bonus.

ABOUT Workman LLP

As the UK’s leading independent commercial property management specialist, Workman has an enviable position within the property industry.

We are proud of our longstanding relationships with many of our clients, some of whom we have worked with for more than 25 years. Our clients include leading institutional and sector-specialist investors, private property companies, public sector bodies and a growing number of overseas investors.

We pride ourselves on the caliber of our employees and their unique skill sets.

For more information on working for Workman please visit
Our People | Workman LLP

EQUAL OPPORTUNITIES

We are an equal opportunities employer, and it is our policy is to recruit a diverse workforce and follow the guidelines of the Equality Act 2010

This job description does not form part of your contract of employment and the duties may be amended from time to time