Rapid Response Lab Operations Coordinator

IHA; Springfield (MA); On-site; USD 41,465 - 66,331; Full time

Benefits offered by this job

Competitive benefits package

Generous shift differentials

Professional development

Job summary

Mercy Medical Center in Springfield, MA is hiring a Rapid Response PM Coordinator to plan, develop and coordinate the operation of the Rapid Response Unit during evening shifts. You will work with the Clinical Manager to ensure high-quality laboratory services with accurate, timely data for diagnosis and treatment.

This role requires a Bachelor’s degree in Medical Technology and MT/MLT (ASCP) certification, with 3–5 years of related experience.

Qualifications

• Bachelor’s degree in Medical Technology with 3–5 years of related experience and 3–6 months on-the-job training.
• MT or MLT (ASCP) certification or equivalent.
• Analytical ability to resolve problems in chemistry and hematology processing.
• Strong written and verbal communication skills; ability to assign and review staff and enforce policies.
• Visual acuity for color reactions, microscopic analysis, instrument calibration and pipetting.

Responsibilities

• Coordinate operations in Rapid Response Unit on 2nd and 3rd shifts with a focus on timely, high-quality patient results.
• Perform automated and manual assays on clinical specimens to aid diagnosis and treatment.
• Correlate test results, report results, and call STATS or abnormals per procedures.
• Oversee quality control and quality assurance to ensure accurate results.
• Coordinate HR-related staffing, scheduling, and resolve complex staff issues with input from management.
• Investigate incidents and prepare reports for supervisor and hospital departments.
• Communicate across departments to share information and maintain cooperative working relationships with physicians and care teams; participate in proficiency testing and maintain competency.

Skills

Analytical ability

Effective communication

Laboratory operations

Education

Bachelor’s degree in Medical Technology

MT/MLT (ASCP) certification

Tools

Laboratory instruments

Job description

Mercy Medical Center in Springfield, MA is hiring a Rapid Response PM Coordinator to plan, develop and coordinate the operation of the Rapid Response Unit during evening shifts. You will work with the Clinical Manager to ensure high-quality laboratory services with accurate, timely data for diagnosis and treatment.

This role requires a Bachelor’s degree in Medical Technology and MT/MLT (ASCP) certification, with 3–5 years of related experience.