Rapid Response PM Coordinator (MT/MLT) - Evenings - 32 hours

IHA; Springfield (MA); On-site; USD 41,465 - 66,331; Full time

Benefits offered by this job

Competitive benefits package

Generous shift differentials

Professional development

Job summary

Mercy Medical Center in Springfield, MA is hiring a Rapid Response PM Coordinator to plan, develop and coordinate the operation of the Rapid Response Unit during evening shifts. You will work with the Clinical Manager to ensure high-quality laboratory services with accurate, timely data for diagnosis and treatment.

This role requires a Bachelor’s degree in Medical Technology and MT/MLT (ASCP) certification, with 3–5 years of related experience.

Qualifications

• Bachelor’s degree in Medical Technology with 3–5 years of related experience and 3–6 months on-the-job training.
• MT or MLT (ASCP) certification or equivalent.
• Analytical ability to resolve problems in chemistry and hematology processing.
• Strong written and verbal communication skills; ability to assign and review staff and enforce policies.
• Visual acuity for color reactions, microscopic analysis, instrument calibration and pipetting.

Responsibilities

• Coordinate operations in Rapid Response Unit on 2nd and 3rd shifts with a focus on timely, high-quality patient results.
• Perform automated and manual assays on clinical specimens to aid diagnosis and treatment.
• Correlate test results, report results, and call STATS or abnormals per procedures.
• Oversee quality control and quality assurance to ensure accurate results.
• Coordinate HR-related staffing, scheduling, and resolve complex staff issues with input from management.
• Investigate incidents and prepare reports for supervisor and hospital departments.
• Communicate across departments to share information and maintain cooperative working relationships with physicians and care teams; participate in proficiency testing and maintain competency.

Skills

Analytical ability

Effective communication

Laboratory operations

Education

Bachelor’s degree in Medical Technology

MT/MLT (ASCP) certification

Tools

Laboratory instruments

Job description

Description

We're Hiring a Rapid Response PM Coordinator.

Ready to thrive in a dynamic, high-energy environment? Join our Rapid Response Lab Team and bring your exceptional talents to a team that makes a real impact—every single day.

Join a team where your expertise drives diagnosis, innovation, and teaching. As a key member of our clinical laboratory, in collaboration with the Clinical Manager, you will plan, develop, organize, and coordinate the operation of the Rapid Response Unit during off shifts to contribute to meeting the SPHS mission, as well as federal, state, and professional and/or accrediting agencies. Coordinates the assigned clinical laboratory section activities.

Participates in Human Resource issues involving scheduling staff and maintaining lines of communication with other managers, staff and clients. Accurately performs and reports a wide range of routine and complex analyses in order to provide data which will assist the physician in the diagnosis and treatment of patients.

Employment Type

Full time

Shift

Evening Shift

What You Will Do

• Responsible for coordinating operations in Rapid Response Unit on 2nd and 3rd shifts and providing quality services in accordance with applicable policies, procedures and professional standards. Establishes priorities in the work setting, providing for optimal patient outcome.
• Performs automated and manual assays on a variety of clinical specimens to aid in the diagnosis and treatment of disease.
• Correlates test results, reports results accurately and calls STATS, criticals or abnormals according to established procedures.
• Performs and evaluates quality control and quality assurance procedures as outlined in manuals in order to ensure accurate and appropriate test results and services.
• Coordinates effective Human Resource management within department / section to achieve quality services and positive colleague relations. Oversees staffing, scheduling and assists in resolving complex colleague relations problems with input from manager.
• Gathers information on and investigates patient and colleague incidents. Prepares reports reflecting findings for supervisor, appropriate hospital departments and/or agencies.
• Communicates within department / section as well as across departments to ensure that information is shared for effective operations. Develops and maintains cooperative working relationships with physicians and various patient care departmental personnel in order to gather and exchange patient information, resolve problems and improve services provided. Participates in proficiency testing and maintains competency associated with the profession of Medical Technology. Follows confidentiality protocols.

Minimum Requirements

• Bachelor’s degree in Medical Technology; or closely related field and 3 to 5 years of previous and progressively more responsible work-related experience plus 3 to 6 months of on-the-job training and orientation.
• Certified as an MT or MLT (ASCP) or equivalent
• Skills Required: Work requires the analytical ability necessary to resolve problems requiring a professional level of knowledge in chemistry and hematology processing, marketing and human resource systems and programs.
• Work requires the ability to communicate effectively both orally and in writing, which includes, assigning and distributing work, assisting in performance reviews, enforcing policies and counseling colleagues. Writes detailed reports and proposals for review by management.
• Possesses visual acuity and be able to discriminate color reactions and perform other microscopic analysis. Must possess sufficient motor skills in order to perform delicate tasks such as: calibration and maintenance of laboratory instruments; perform precise sample procedures, pipetting of samples and use of computer workstations.

Position Hours

32 hours, Evening Shifts, every 4th weekend; holiday rotation

Top Reasons to Work at Trinity Health of New England

• Become a valued member of an excellent, dedicated health care team
• Opportunity to mentor medical laboratory scientist students
• Continuing education opportunities spanning all laboratory disciplines
• Competitive Benefits Package
• Generous shift differentials

Pay Range:

$30.10 - $48.15

Pay is based on experience, skills, and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. The pay range may also vary within the stated range based on location.

Ministry/Facility Information

Mercy Medical Center has established itself as one of the leading providers of health care services in Western Massachusetts. Mercy Medical Center is a 182-bed acute care hospital in Springfield. Other facilities include Mercy's Rehabilitation Hospital, a comprehensive hospital-based rehabilitation center on the campus of Mercy Medical Center and Brightside for Families and Children, an outpatient service offering counseling and family support programs.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.