Rapid-Response EMS Dispatcher

911 Emergency Communications; Gila Bend (AZ); On-site; USD 40,000 - 70,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee-assistance services

Continuing education

Job summary

911 Emergency Communications in Gila Bend is seeking Emergency Medical Dispatchers to handle urgent medical calls, verify locations, and coordinate ambulance responses. The role includes following approved protocols and providing instructions to callers until responders arrive.

Experience with emergency dispatch systems and CPR/EMT credentials are considered in vacancy qualifications. The position may involve overnight shifts and rotating schedules in a fast-paced environment.

Qualifications

• High school diploma or recognized equivalent is commonly required.
• Certification as Emergency Medical Dispatcher may be required depending on vacancy.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition.
• Determine response priority through the dispatch system.
• Dispatch or coordinate ambulance resources when assigned.
• Provide protocol-based instructions within current qualifications.
• Relay information and scene hazards to responders.
• Document call processing and participate in quality-review activities.

Skills

Call handling

Medical dispatch knowledge

Data entry

Education

High school diploma or equivalent

Tools

Emergency dispatch software

Job description

911 Emergency Communications in Gila Bend is seeking Emergency Medical Dispatchers to handle urgent medical calls, verify locations, and coordinate ambulance responses. The role includes following approved protocols and providing instructions to callers until responders arrive.

Experience with emergency dispatch systems and CPR/EMT credentials are considered in vacancy qualifications. The position may involve overnight shifts and rotating schedules in a fast-paced environment.