Ranger-Front Desk Clerk

Equity LifeStyle Properties; Wilmington, Northern (OH, KY); Hybrid; USD 17,000 - 22,000; Part time

Benefits offered by this job

Medical plans

Dental plans

Vision plans

A generous 401(k) employer match

Paid vacations

Paid holidays

Paid sick time

Job summary

Equity LifeStyle Properties (ELS) is seeking a Ranger-Front Desk Clerk in Wilmington, Ohio, to greet guests, enforce campground rules, and help keep our resort safe and welcoming.

Responsibilities include monitoring the property, controlling access at the gate, coordinating check-ins, performing patrols, and assisting with reservations and store sales. The role requires calm judgment, excellent customer service, and the ability to work weekends and holidays.

Qualifications

• High school diploma or equivalent required.
• Basic reading, writing and math skills; ability to use computer applications.
• Ability to thrive in a collaborative team environment.
• Ability to assess a situation, use quick and reasonable judgment, and resolve problems diplomatically.
• Exceptional customer service and communications skills with a friendly demeanor.
• Experience in security and/or law enforcement, and/or RV environment is a plus.
• Valid driver's license, good driving record, and current auto insurance.
• Ability to work weekends and holidays regularly.

Responsibilities

• Monitor the property with vigilance for issues or potential problems.
• Ensure that the property is properly secured.
• Enforce resort rules, respond to concerns, and contact law enforcement if necessary.
• Monitor campground gate access and validate entry.
• Conduct routine patrols, include golf cart and rental inspections.
• Take camping reservations, check guests in/out, and sell day passes/store items.
• Prioritize guest safety and happiness.
• Perform on-call emergency service as required.
• Clean restrooms and common areas.
• Perform other duties as assigned.

Skills

Customer service

Communication

Teamwork

Problem solving

Decision making

Observation

Education

High school diploma or equivalent

Job description

With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career! ELS is hiring for the position of Ranger-Front Desk Clerk in Wilmington, Ohio. What you'll do: The Campground Ranger position may include walking or patrol of the grounds of the campground answering questions, enforcing rules and ensuring the safety of our guests and their belongings. The ideal employee can handle any stressful situation in a calm manner and react accordingly with regards to local, state and federal law.

Your job will include:

• Monitor the property with a keen eye for any property issues or potential problems.
• Ensure that the property is properly secured.
• Ensure that guests comply with resort rules, respond to areas of concern and contact law enforcement if necessary.
• Monitor all incoming guests through the campground gate and validate if access is acceptable.
• Perform routine patrols, golf cart and rental inspections.
• Take camping reservations, check people in and out and sell day passes and items at the store.
• Prioritize guest safety and happiness.
• Performs on-call emergency service as required.
• Clean restrooms and common areas.
• Performs other duties as assigned.

Skills & experience you need:

• High school diploma or equivalent.
• Basic reading, writing and math skills and the ability to use computer applications.
• Ability to thrive in a collaborative team environment.
• Ability to assess a situation, use quick and reasonable judgment and resolve problems diplomatically.
• Exceptional customer service and communications skills and a friendly demeanor.
• Experience working in security and/or law enforcement, and/or working in an RV environment, is a benefit.
• Valid driver's license, good driving record and current auto insurance.
• Ability to working weekends and holidays on a regular basis.

Benefits:

• Medical plans.
• Dental plans.
• Vision plans.
• A generous 401(k) employer match.
• Paid vacations.
• Paid holidays.
• Paid sick time.

This is a seasonal position.

We invite you to visit our web site at www.equitylifestyleproperties.com for additional information regarding our exceptional resort communities.

As an Equal Opportunity Employer, we welcome and thank all applicants.

Equity LifeStyle Properties (NYSE: ELS) is the leading operator of Manufactured Home Communities, RV Resorts and Campgrounds in North America. Our appealing properties, located in the most desirable regions of the country, offer a variety of homes and camping options to meet a wide range of customers' needs. ELS has a strong national presence with more than 400 communities and resorts in 32 states and British Columbia and a team of more than 4000 employees.