Front Desk and Campground Ranger

Equity LifeStyle Properties; Lakehills (TX); On-site; USD 25,000 - 38,000; Full time

Benefits offered by this job

medical, dental, and vision plans

a generous 401(k) employer match

paid vacations, holidays, and sick

Job summary

Equity LifeStyle Properties is seeking a Campground Ranger to patrol grounds, enforce rules, and ensure the safety of guests and their belongings. The role involves calm handling of stressful situations and adherence to local, state, and federal laws.

The position requires monitoring property, securing areas, managing guest access at the campground gate, and handling reservations and store sales while prioritizing guest satisfaction. Weekend/holiday availability is expected.

Qualifications

• High school diploma or equivalent.
• Basic reading, writing and math; ability to use computer applications.
• Ability to thrive in a collaborative team environment.
• Assess situations, exercise judgment, and resolve problems diplomatically.
• Exceptional customer service and communications; friendly demeanor.
• Security/Law enforcement experience or RV environment exposure is a plus.
• Valid driver’s license with good driving record and current auto insurance.
• Ability to work weekends and holidays regularly.

Responsibilities

• Monitor the property with a keen eye for issues and potential problems.
• Ensure the property is properly secured and guests follow rules.
• Respond to concerns and contact law enforcement if necessary.
• Monitor campground gate access and validate entry.
• Perform routine patrols, golf cart and rental inspections.
• Take camping reservations, check guests in/out and sell day passes/store items.
• Prioritize guest safety and happiness.

Skills

Customer service

Communication skills

Team collaboration

Security awareness

Problem solving

Valid driver's license

Ability to work weekends/holidays

Education

High school diploma or equivalent

Job description

What you'll do:

The Campground Ranger position may include walking or patrol of the grounds of the campground answering questions, enforcing rules and ensuring the safety of our guests and their belongings. The ideal employee can handle any stressful situation in a calm manner and react accordingly with regards to local, state and federal law.

Your job will include:

• Monitor the property with a keen eye for any property issues or potential problems.
• Ensure that the property is properly secured.
• Ensure that guests comply with resort rules, respond to areas of concern and contact law enforcement if necessary.
• Monitor all incoming guests through the campground gate and validate if access is acceptable.
• Perform routine patrols, golf cart and rental inspections.
• Take camping reservations, check people in and out and sell day passes and items at the store.
• Prioritize guest safety and happiness.

Skills & experience you need:

• High school diploma or equivalent.
• Basic reading, writing and math skills and the ability to use computer applications.
• Ability to thrive in a collaborative team environment.
• Ability to assess a situation, use quick and reasonable judgment and resolve problems diplomatically.
• Exceptional customer service and communications skills and a friendly demeanor.
• Experience working in security and/or law enforcement, and/or working in an RV environment, is a benefit.
• Valid driver’s license, good driving record and current auto insurance.
• Ability to working weekends and holidays on a regular basis.

In return for your excellent skills and abilities, we offer a comprehensive benefits package including:

• medical, dental, and vision plans
• a generous 401(k) employer match
• paid vacations, holidays, and sick time

We invite you to visit our web site at www.equitylifestyleproperties.com for additional information regarding our exceptional resort communities.

As an Equal Opportunity Employer, we welcome and thank all applicants.

Equity LifeStyle Properties (NYSE: ELS) is the leading operator of Manufactured Home Communities, RV Resorts and Campgrounds in North America. Our appealing properties, located in the most desirable regions of the country, offer a variety of homes and camping options to meet a wide range of customers’ needs. ELS has a strong national presence with more than 400 communities and resorts in 32 states and British Columbia and a team of more than 4000 employees.