Campground Ranger & Front Desk Associate

Equity LifeStyle Properties; Wilmington (DE); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Medical plans

Dental plans

Vision plans

401(k) employer match

Paid vacations

Paid holidays

Paid sick time

Job summary

Equity LifeStyle Properties (ELS) is seeking a Ranger-Front Desk Clerk in Wilmington, Ohio to patrol grounds, enforce rules, assist guests and ensure safety across our campground. You will check guests in, handle reservations, and sell day passes while maintaining a welcoming atmosphere.

The role requires a high school diploma, solid customer service skills and the ability to stay calm under pressure. Weekend and holiday availability is expected, and prior security or RV experience is a plus.

Qualifications

• High school diploma or equivalent.
• Basic reading, writing and math skills and the ability to use computer applications.
• Ability to thrive in a collaborative team environment.
• Ability to assess a situation, use quick and reasonable judgment and resolve problems diplomatically.
• Exceptional customer service and communications skills and a friendly demeanor.
• Experience working in security and/or law enforcement, and/or working in an RV environment, is a benefit.
• Valid driver's license, good driving record and current auto insurance.
• Ability to working weekends and holidays on a regular basis.

Responsibilities

• Monitor the property with a keen eye for any property issues or potential problems.
• Ensure that the property is properly secured.
• Ensure that guests comply with resort rules, respond to areas of concern and contact law enforcement if necessary.
• Monitor all incoming guests through the campground gate and validate if access is acceptable.
• Perform routine patrols, golf cart and rental inspections.
• Take camping reservations, check people in and out and sell day passes and items at the store.
• Prioritize guest safety and happiness.
• Performs on-call emergency service as required.
• Clean restrooms and common areas.
• Performs other duties as assigned.

Skills

Customer service

Communication

Team environment

Problem solving

Diplomacy

Valid driver's license

Education

High school diploma or equivalent

Job description

Equity LifeStyle Properties (ELS) is seeking a Ranger-Front Desk Clerk in Wilmington, Ohio to patrol grounds, enforce rules, assist guests and ensure safety across our campground. You will check guests in, handle reservations, and sell day passes while maintaining a welcoming atmosphere.

The role requires a high school diploma, solid customer service skills and the ability to stay calm under pressure. Weekend and holiday availability is expected, and prior security or RV experience is a plus.