Randall Reed's Planet Ford 635 - Delivery Coordinator

World Class Automotive Group; Dallas (TX); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading automotive company in Dallas is seeking a Delivery Coordinator to oversee vehicle inspections and enhance customer satisfaction. Responsibilities include inspecting vehicles, installing plates, and creating reports for feedback. Ideal candidates should possess excellent communication skills and attention to detail. Bilingual abilities are a plus.

Qualifications

• Experience in customer service preferred.
• Must be detail-oriented and organized.
• Bilingual is a plus.

Responsibilities

• Inspect vehicle for signs of damage.
• Install plates and registration stickers.
• Create spreadsheet reports for customer feedback.

Skills

Customer service

Communication skills

Organization

Job description

Randall Reed’s Planet Ford 635 – Delivery Coordinator

Walk around vehicle with new‑car customers and inspect their vehicles after being detailed inside and out to ensure a quality and informative technology delivery process. Schedule Monday – Saturday with Sundays off and one day off during the week. Looking to hire ASAP for the Automotive Delivery Coordinator Position.

Responsibilities

• Inspect vehicle for signs, scratches, dents, stains, spots
• Receive and process license plates from title clerks and reach out to customers to let them know when plates have arrived
• Install plates and registration sticker for customers
• Follow up with customers on their experience to ensure they are satisfied and inform GSM of any customer service issues
• Coordinate with sales consultant regarding any concerns that may arise during delivery
• Help customers set‑up the FordPass Smartphone application to work with their vehicle when compatible
• Assist customers on the service drive who are having any technical issues with SYNC System
• Create daily and monthly spreadsheet reports for customer feedback scores as well as key tracking and other delivery‑relevant information
• Print temporary license plates for new‑car customers
• Stock and keep track of vehicle packets in the inventory closet

Complete Online Application or Email a resume to Sheena Sharapata at [e-mail]. Bilingual a plus, but not required.

Randall Reed’s Planet Ford 635 is a three‑year consecutive Ford Triple Crown Winner and eight‑year consecutive Ford President’s Award Winner.