RAN Support Engineer

Ansco & Associates, LLC; Alpharetta (GA); Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

Weekly pay

Paid time off

Insurance (medical, dental, vision)

401(k) with company match

Stock purchase plan

Education reimbursement

Legal insurance

Discounts on gym memberships

Job summary

Ansco & Associates, LLC in Alpharetta, GA is seeking a RAN Support Engineer to optimize UMTS/LTE RF networks, assist pre- and post-launch activities, and manage alarms for rapid issue resolution.

You will collaborate with Ericsson ENM/AMOS, Nokia NetAct and OSS platforms, support Nokia RAN deployment, troubleshoot RSSI/BER, and help migrate sites with minimal service downtime while meeting KPI targets.

Qualifications

• Requires a Bachelor's degree in Electrical Engineering, Information Systems or related field with five years of experience in RAN support.
• Alternative: Master’s degree in Electrical Engineering, Information Systems or related field with three years of RAN experience.

Responsibilities

• Provide support for clearing alarms and ensuring efficient operation of UMTS/WCDMA and LTE/5G RAN technologies.
• Work with Ericsson and Nokia tools to deploy and integrate RAN components with minimal downtime.
• Troubleshoot transmission issues (RSSI, VSWR, BER) and support multi-market deployment efforts.

Skills

RAN support

Alarm management

RF network optimization

Education

Bachelor's degree in Electrical Engineering or Information Systems

Master's degree (optional)

Tools

Ericsson ENM

AMOS

RMAP

CEX

Element Manager

Business Objects

Nokia NetAct

Site Manager

Job description

Discover a more connected career

RAN Support Engineer for Ansco & Associates, LLC in Alpharetta, GA to support pre- and post-launch optimization and alarm management for UMTS/LTE RF networks. Work as a key member of the Network Support Team to facilitate the deployment of new sites/carriers to improve the coverage and the UMTS and LTE foot print in various markets. Provide support to the Construction and alarm clearing crews in various markets to ensure minimum impact to LIVE network while adding new elements to the network. Identify, track and resolve various hardware/software related issues related to BBU, RRU, and RET systems to facilitate the deployment of new sites/carriers. Identify, track and resolve any transmission including but not limited to issues like RSSI, VSWR, SWAP sectors and incorrect azimuths. Identify, track and resolve Fiber link issues including but not limited to high BER, High Fiber loss and SFP mismatch. Create and implement scripts to account for hardware changes on site to support construction crews to successfully complete their job with minimum impact to customer KPIs; for example: change one radio type to another, redefine/define RET configuration after an antenna swap/install, define any SQUIDs added on site. Hybrid position – 4 days (Mon-Thu) in office required.

Connecting You To Great Benefits

• Weekly Paychecks
• Paid Time Off, Parental Leave, and Holidays
• Insurance (including medical, prescription drug, dental, vision, disability, life insurance)
• 401(k) w/ Company Match
• Stock Purchase Plan
• Education Reimbursement
• Legal Insurance
• Discounts on gym memberships, pet insurance, and much more!

What You’ll Do

Support Engineer, or related occupation providing support for customer RAN network.

Clearing alarms and providing technical support for efficient functioning of UMTS/WCDMA and LTE/5G RAN technologies; Handling Ericsson ENM, AMOS, RMAP, CEX, Element Manager, Business Objects; Working on Ericsson Hardware such as Radio Units, Remote radio Units, RBS3000 series, and RBS6000 series cabinets; Managing and resolving L1/L2 connectivity issues on Nokia Airscale base stations and related radio access equipment; Integration and migration projects involving Nokia RAN systems resulting in zero service downtime, including using Nokia NetAct, Site Manager, and OSS platforms for network integration and alarm verification; Supporting multi-market deployment efforts utilizing Nokia solutions, directly increasing LTE/5G network coverage and optimizing site rollout times; Functioning different types of antennae systems, Amplifiers, RXAIT, and other active and passive elements in the RF Transmission line.

What You’ll Need

Requires Bachelor's degree in Electrical Engineering, Information Systems or related field (willing to accept foreign education equivalent) plus five (5) years of experience as a RAN Support Engineer, or related occupation providing support for customer RAN network.

Support Engineer, or related occupation providing support for customer RAN network or, alternatively, a Master’s degree in Electrical Engineering, Information Systems or related field (willing to accept foreign education equivalent) plus three (3) years of experience as a RAN.

Reference Position Number: (13271)

Why grow your career with us

Your career here is more than just a job — it's your pathway to opportunity. Our hands‑on training, supportive environment, and responsive leadership connect you to work with purpose. Our commitment to you extends beyond professional development to a safety‑first culture that ensures you can do what you do best, with peace of mind.

Building stronger solutions together

Our company is an equal‑opportunity employer — we are committed to providing a work environment where everyone can thrive, grow, and feel connected.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.