RAN Support Engineer

FALL CREEK FARM & NURSERY; Roswell (GA); Hybrid; USD 110,000 - 160,000; Full time

Benefits offered by this job

Weekly Paychecks

Paid Time Off and Holidays

401(k) with Company Match

Stock Purchase Plan

Education Reimbursement

Legal Insurance

Discounts on gym memberships

Job summary

Ansco & Associates, LLC in Alpharetta, GA seeks a RAN Support Engineer to support pre- and post-launch optimization and alarm management for UMTS/LTE RF networks. You will be a key member of the Network Support Team to deploy new sites and carriers, improve coverage, and minimize live-network impact.

Requires a Bachelor's degree in Electrical Engineering or Information Systems (foreign degree acceptable) with five years of RAN experience, or a Master's with three years.

Qualifications

• Clearing alarms and providing technical support for UMTS/WCDMA and LTE/5G RAN.
• Experience with Ericsson ENM/AMOS/RMAP/CEX and Nokia NetAct is expected.
• Strong RF understanding and ability to support multi-market deployments.

Responsibilities

• Clearing alarms and providing support for efficient functioning of UMTS/WCDMA and LTE/5G RAN technologies.
• Working with Ericsson ENM, AMOS, RMAP, CEX, Element Manager, and OSS platforms.
• Supporting multi-market deployment efforts to increase LTE/5G coverage with minimal downtime.

Skills

Alarm management

RAN support

Team collaboration

Troubleshooting

Configuration changes

Education

Bachelor's degree in Electrical Engineering

Master's degree in Electrical Engineering or Information Systems

Tools

Ericsson ENM

AMOS

RMAP

CEX

Element Manager

Nokia NetAct

Site Manager

OSS platforms

Job description

RAN Support Engineer for Ansco & Associates, LLC in Alpharetta, GA to support pre- and post-launch optimization and alarm management for UMTS/LTE RF networks. Work as a key member of the Network Support Team to facilitate the deployment of new sites/carriers to improve the coverage and the UMTS and LTE foot print in various markets. Provide support to the Construction and alarm clearing crews in various markets to ensure minimum impact to LIVE network while adding new elements to the network. Identify, track and resolve various hardware/software related issues related to BBU, RRU, and RET systems to facilitate the deployment of new sites/carriers. Identify, track and resolve any transmission including but not limited to issues like RSSI, VSWR, SWAP sectors and incorrect azimuths. Identify, track and resolve Fiber link issues including but not limited to high BER, High Fiber loss and SFP mismatch. Create and implement scripts to account for hardware changes on site to support construction crews to successfully complete their job with minimum impact to customer KPIs; for example: change one radio type to another, redefine/define RET configuration after an antenna swap/install, define any SQUIDs added on site. Hybrid position – 4 days (Mon-Thu) in office required.

Connecting you to great benefits

• Weekly Paychecks
• Paid Time Off, Parental Leave, and Holidays
• 401(k) w/ Company Match
• Stock Purchase Plan
• Education Reimbursement
• Legal Insurance
• Discounts on gym memberships, pet insurance, and much more!

What you’ll do

Support Engineer, or related occupation providing support for customer RAN network. Specificskills/other requirements - Must also possess the following experience (quantitative experiencerequirements not applicable to this section): Clearing alarms and providing technical support forefficient functioning of UMTS/WCDMA and LTE/5G RAN technologies; Handling EricssonENM, AMOS, RMAP, CEX, Element Manager, Business Objects; Working on EricssonHardware such as Radio Units, Remote radio Units, RBS3000 series, and RBS6000 seriescabinets; Managing and resolving L1/L2 connectivity issues on Nokia Airscale base stations andrelated radio access equipment; Integration and migration projects involving Nokia RANsystems resulting in zero service downtime, including using Nokia NetAct, Site Manager, andOSS platforms for network integration and alarm verification; Supporting multi-marketdeployment efforts utilizing Nokia solutions, directly increasing LTE/5G network coverage andoptimizing site rollout times; Functioning different types of antennae systems, Amplifiers,RXAIT, and other active and passive elements in the RF Transmission line.

What you’ll need

Requires Bachelor's degree in Electrical Engineering, Information Systems or related field(willing to accept foreign education equivalent) plus five (5) years of experience as a RAN
Support Engineer, or related occupation providing support for customer RAN network or,alternatively, a Master’s degree in Electrical Engineering, Information Systems or related field(willing to accept foreign education equivalent) plus three (3) years of experience as a RAN

Why grow your career with us
Your career here is more than just a job — it's your pathway to opportunity. Our hands-on training, supportive environment, and responsive leadership connect you to work with purpose. Our commitment to you extends beyond professional development to a safety-first culture that ensures you can do what you do best, with peace of mind.

Building stronger solutions together
Our company is an equal-opportunity employer — we are committed to providing a work environment where everyone can thrive, grow, and feel connected.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.