Ramp Supervisor: Lead Ground Ops to On-Time Flights

Southwest Airlines Co.; Jacksonville (FL); Presencial; USD 50.000 - 52.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Fly for free on Southwest flights for你

Retirement Savings Plan with 401(k) up

Descripción de la vacante

Southwest Airlines is seeking a Ramp Supervisor to lead a team of Ramp Agents and ensure aircraft arrive and depart on schedule. You will guide the team, enforce safety rules, and keep equipment ready for use while handling scheduling, training, and daily reports.

The role emphasizes leading people, improving on-time performance, and coordinating with airport operations to deliver safe, efficient service. Must be a U.S. citizen or have work authorization in the United States.

Formación

• Fully functioning, broad knowledge of Airline Operations.
• Must be able to obtain a SIDA badge and meet airport requirements.
• Must be a U.S. citizen or have authorization to work in the United States.

Responsabilidades

• Actively coordinate with all Departments to maintain the station's on-time performance, employee morale, and Customer satisfaction.
• Monitor and guide ground support performance to ensure requirements are met.
• Ensure all equipment including GSE is maintained and available for the operation.
• Oversee day-to-day airport operations to create a safe, secure, and legally compliant service-conscious environment. Meet or exceed performance goals through effective decision making, monitor and assign gate control for flights, assign and track Agents for training compliance.
• Maintain a safe working environment and institute programs designated to help reduce accidents and injuries.
• Coordinate actively with all Departments to maintain the Station's on-time performance, Report status updates to leaders and employees consistently.
• Drive performance processes by forecasting operational situations that may impact the operation, monitoring and achieving results against key metrics, and holding responsible parties accountable for results, Review and ensure accurate delay coding.
• Work with staff planning to build bids that are in line with our Department's hourly goals.
• Perform administrative duties daily, such as building of shift bids, closing bids, daily work assignments, daily payroll, and attendance reports, monitoring staffing in all areas and verifying that overtime is used properly
• Assure proper administration of labor contracts or agreements, emphasizing minimal labor disputes
• May perform other job duties as directed by Employee's Leaders

Conocimientos

Leadership

Team coordination

Safety compliance

Customer service

Descripción del empleo

Southwest Airlines is seeking a Ramp Supervisor to lead a team of Ramp Agents and ensure aircraft arrive and depart on schedule. You will guide the team, enforce safety rules, and keep equipment ready for use while handling scheduling, training, and daily reports.

The role emphasizes leading people, improving on-time performance, and coordinating with airport operations to deliver safe, efficient service. Must be a U.S. citizen or have work authorization in the United States.