Ramp Services Training Lead | Safety & Compliance Expert

Jobtailor; Philadelphia (Philadelphia County); On-site; USD 52,000 - 72,000; Full time

Job summary

Jobtailor in Philadelphia seeks an experienced trainer for ramp service agents to deliver initial and recurrent training, ensuring strict compliance with WFS policies and government safety regulations. You will maintain training records, perform safety audits, and update SOPs to reflect current standards.

You will also support data entry, flight documentation, and passenger-processing compliance, interfacing with TSA, FAA, CBP, and airport authorities.

Qualifications

• Knowledge of WFS training policies and processes.
• At least 2 years of ramp operational experience.
• Knowledge of aircraft ground movement and ground service equipment.
• Proven leadership abilities and ability to train others.
• Strong written and verbal English communication.
• Willingness to travel up to 10%.
• Ability to work with minimal supervision and deliver training materials.
• Excellent presentation and interpersonal skills.

Responsibilities

• Conduct initial, recurrent, and on-the-job training for ramp service agents.
• Ensure compliance with WFS policies and government safety regulations.
• Maintain and monitor training records for accuracy and audit readiness.
• Conduct local audits of safety and procedural standards.
• Update training manuals and standard operating procedures.
• Assist with data entry, flight documentation, and passenger-processing compliance.
• Interface with TSA, FAA, CBP, and local airport authorities.
• Support station management with training initiatives and compliance efforts.
• Conduct airline-specific training.
• Report to local station management with a dotted line to the corporate training team.

Skills

WFS Training Policies Compliance

Ramp Operational Experience

Aircraft Ground Movement Knowledge

Leadership Qualities

Oral & Written Communication Skills

Training Facilitation & Presentation

English Fluency

Travel Availability

Job description

Jobtailor in Philadelphia seeks an experienced trainer for ramp service agents to deliver initial and recurrent training, ensuring strict compliance with WFS policies and government safety regulations. You will maintain training records, perform safety audits, and update SOPs to reflect current standards.

You will also support data entry, flight documentation, and passenger-processing compliance, interfacing with TSA, FAA, CBP, and airport authorities.