Ramp Operations & Training Supervisor

University of Delaware; Salisbury (MD); Presencial; USD 28.000 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Paid training

Holiday pay

401(k)

Vacation

Family travel on the American Airlines

Medical and dental available

Descripción de la vacante

Piedmont Airlines, Inc. is seeking a Ramp Supervisor in the Ground Handling Department to manage operational activities, mentor training, schedules, and hands-on support.

The role emphasizes leadership, organization, and adherence to policies while ensuring on-time performance and high-quality customer service. The position involves supervising a diverse staff, coordinating training materials, and driving compliance with corporate goals.

Formación

• Outstanding organizational skills and ability to multi-task.
• Ability to work independently, set and meet own deadlines.
• Ability to work well with all levels of management and support staff.
• Able to defuse conflicts among team members.
• Knowledge of Microsoft Office Suite is preferred.

Responsabilidades

• Provide oversight and direct on-the-job training for new hires and recurrent training for existing employees in all ramp functions.
• Conduct briefing and distribution of training material/checklists to mentors.
• Create and coordinate schedules.
• Provide hands-on assistance to the Training Department along with feedback to direct managers.
• Approve employees for release to duty after completion of training programs.
• Coach and provide career development to the staff.
• Correct non-compliant behavior and impose disciplinary action as required.
• Understand the corporate culture, policies, and goals, and take measures to implement these into daily work routines.
• Manage a staff of employees with varied duties.
• Administrative duties, including daily/weekly/monthly reports.
• Maximize operational performance for the station by adjusting to changes in operational conditions and proactively solving problems.
• Supervise, direct, and monitor personnel in the completion of their duties and adjust, as necessary, to ensure on-time performance and quality customer service.
• Provide support when employee absence affects the operation.

Conocimientos

Outstanding organizational skills

Multi-tasking

Independent work

Deadline management

Interpersonal with all management"

Educación

Bachelor’s Degree in Aviation, Business, or related field

Herramientas

Microsoft Office Suite

Descripción del empleo

Piedmont Airlines, Inc. is seeking a Ramp Supervisor in the Ground Handling Department to manage operational activities, mentor training, schedules, and hands-on support.

The role emphasizes leadership, organization, and adherence to policies while ensuring on-time performance and high-quality customer service. The position involves supervising a diverse staff, coordinating training materials, and driving compliance with corporate goals.