Ramp Operations Lead - Global Cargo & Logistics

Menzies; Hayden (AL); On-site; USD 65,000 - 79,000; Full time

Job summary

Menzies Aviation seeks an Account Manager at Eagle Valley Regional Airport to strengthen the cargo service function for our airline partners. Manage relationships, drive safe, high-volume operations, and oversee performance against contracts and budgets.

You will lead a team, coordinate with airport stakeholders, and report measurements while upholding health, safety and security standards in a dynamic aviation environment.

Qualifications

• Financial management awareness.
• Able to communicate effectively with senior level personnel.
• Able to work with a multinational work force and adjust to local conditions.
• A working knowledge of the IATA Standard Ground Handling Agreement.
• Aptitude to develop the supervisory team and re-engineer business processes.

Responsibilities

• Implement Menzies Aviation Policies and Procedures as laid down in the Eight Pillars of Management.
• Ensure service delivery to customer airlines is according to the contracts and within budget.
• Ensure safety and security procedures per Health & Safety regulations and international standards.
• Monitor performance and take corrective action as needed.
• Liaise with airline station managers, airport operations staff, handling agents, customs, immigration and security officials.
• Provide reports and service delivery measurements.
• Provide leadership to the management team and develop their skills.
• Interview, train, plan, assign, direct work; appraise performance; recognize employees and ensure training completion.
• Work shifts as required by the business.
• Identify deficiencies in products, materials and documents and report them.
• Suggest improvements to working practices, especially safety and security.
• Follow all security procedures.
• Perform other duties as assigned.

Skills

Financial management

Effective communication

Multinational workforce experience

IATA knowledge

Team development

Problem solving

Report writing

Driver's license

Microsoft Office

Education

High School Graduate

2–5 years related experience

Tools

Microsoft Office

Job description

Menzies Aviation seeks an Account Manager at Eagle Valley Regional Airport to strengthen the cargo service function for our airline partners. Manage relationships, drive safe, high-volume operations, and oversee performance against contracts and budgets.

You will lead a team, coordinate with airport stakeholders, and report measurements while upholding health, safety and security standards in a dynamic aviation environment.