Ramp Operations Lead — Aviation

PrimeFlight Aviation; Chicago (IL); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

401(k) with matching

Health, dental, vision, and life

Job summary

PrimeFlight Aviation is seeking a Ramp Supervisor in Chicago to oversee a team of ramp agents and ensure safe, efficient aircraft handling on the ground. You will coordinate baggage handling, towing, and aircraft servicing while enforcing safety protocols and airline regulations.

The role emphasizes training, fast decision-making, and strong customer service. Experience in ramp operations and supervisory responsibilities is required, with flexibility for nights, weekends, and holidays.

Qualifications

• 18 years of age or older.
• Must be legally authorized to work in the country of employment.
• Must hold a valid driver's license.
• Communicate effectively in English (reading, writing, speaking).
• Minimum of 2 years of experience in ramp operations or a related aviation field.
• Proven experience in a supervisory or leadership role.
• Strong knowledge of ramp safety and operational procedures.
• Ability to access and interpret information in print and electronically, including the use of electronic devices (tablets, ipads, computers, mobile devices).
• Effectively communicate with colleagues and clients, both in-person and through electronic means.
• Pass a background check and drug screen.
• Eligibility to acquire needed credentials and clearances (FAA, RAIC, TSA, Port Authority, U.S. Customs, as applicable).
• Shifts including nights, weekends and holidays may be required.

Responsibilities

• Supervise the ramp team operations, including aircraft loading and unloading.
• Coordinate ramp activities to ensure timely turnaround of flights.
• Train and mentor ramp team members on operational procedures and safety protocols.
• Monitor team compliance with airline and airport regulations.
• Conduct pre-shift briefings to discuss daily tasks and safety focus points.
• Oversee the proper handling of baggage, cargo, and mail to prevent damage or loss.
• Manage communication between the ramp team, flight crew, and ground operations.
• Ensure proper use and maintenance of ground support equipment.
• Implement and enforce safety measures and hazard prevention on the ramp.
• Respond to and manage operational issues and emergencies.
• Liaise with other airport departments for coordinated operations.
• Maintain accurate records of ramp operations and incidents
• Promote a culture of safety and professionalism within the team
• Exemplify PrimeFlight customer service and safety standards.

Skills

Team leadership

English communication

Safety awareness

Problem solving

Education

FAA/RAIC/TSA credentials

Job description

PrimeFlight Aviation is seeking a Ramp Supervisor in Chicago to oversee a team of ramp agents and ensure safe, efficient aircraft handling on the ground. You will coordinate baggage handling, towing, and aircraft servicing while enforcing safety protocols and airline regulations.

The role emphasizes training, fast decision-making, and strong customer service. Experience in ramp operations and supervisory responsibilities is required, with flexibility for nights, weekends, and holidays.