Ralph Lauren Sr. Analyst, Workforce Strategy

Ralph Lauren; Nutley (NJ); On-site; USD 65,000 - 95,000; Full time

Job summary

Ralph Lauren is seeking a Workforce Strategy Analyst to leverage data and analytics to boost operational efficiency and growth across store networks in the United States. The role partners with Retail Operations, Field Leadership, finance and business teams to design action plans that optimize payroll and store KPIs, driving profitability and scalable results.

Key duties include developing staffing strategies, payroll budgeting, data extraction, and producing dashboard-ready insights for

Qualifications

• Ability to work under pressure in a fast-paced environment and prioritize tasks.
• Experience working with retail or frontline teams is highly preferred.
• Financial acumen to manage budgets, forecasting and cost optimization.
• Collaborative mindset with a proactive approach to problem-solving.
• Strong communication skills and ability to build cross-functional relationships.

Responsibilities

• Support in developing Staffing and Scheduling strategy and evaluating store org charts.
• Support strategies to drive productivity and 4-wall profitability.
• Support Payroll Budget creation and management.
• Assist in communicating payroll performance to field and business partners.
• Extract and manage large data volumes, identify trends, and present findings with charts and tables.
• Create exception-based reporting tools and streamline processes.
• Use labor and payroll analysis tools to enhance scheduling through training materials.
• Respond to payroll and labor system questions and gather issues for resolution.
• Responsible for commission and bonus calculations, payout, and reporting.
• Project management across multiple deliverables with timelines and status reports.
• Provide high-level customer service to field and home office.
• Support KPI initiatives and documentation follow-up.
• Produce regular performance reports to define metrics.

Skills

Data analysis

Payroll

Project management

Excel

Collaboration

Communication

Forecasting

Budgeting

Retail experience

Reporting

Tools

Smartsheet

Adobe Acrobat

Word

Outlook

Job description

Position Overview

The Workforce Strategy Analyst uses data and analytics to drive operational efficiency and support business growth and results. The role analyzes field behaviors and store KPIs to identify opportunities to drive efficiency. The role will work with the Retail Operations, Field Leadership team, finance and business partners to establish action plans to convert these opportunities; establishing the optimal payroll model, improve store KPIs and accelerate business growth.

Essential Duties & Responsibilities

• Support in the development and execution of company Staffing and Scheduling strategy, ongoing census and store org chart evaluation.
• Support in developing strategies to drive productivity and 4-wall profitability.
• Support Payroll Budget creation and management.
• Assist in the communication of payroll performance and workforce strategy to field and business partners.
• Extract and manage larger volumes of various data, identifying trends and linking behaviors, and display the findings in creative and easy to understand charts, tables and presentations.
• Create exception-based reporting tools and streamline processes.
• Use labor and payroll analysis tools to further enhance labor scheduling process through creation and implementation of training programs and user materials.
• Respond to payroll and labor system questions and training needs; gather technical issues and partner with appropriate departments to develop solutions.
• Responsible for commission and bonus calculations, payout, and reporting process.
• Project management: manage tasks for multiple deliverables simultaneously, manage resources, set dates and goals, check progress regularly, maintain project-related documents, anticipate obstacles and make necessary adjustments to ensure on-time delivery despite unanticipated problems, work with various teams to find long term solutions, create and provide status reports.
• Provide the highest level of customer service to the field and home office.
• Support project implementation and KPI initiatives through facilitation, project management and documentation follow up.
• Produce monthly/weekly/daily reports to assist the management team enhance and define performance metrics.
• Support other projects as assigned to enable Retail Operations and workforce strategy overall functionality.
• Ability to break down complex information into parts, assess relationships, and evaluate evidence objectively.
• Ability to make sound recommendations on workforce strategy by weighing trade-offs, risks, and downstream impacts.

Experience, Skills & Knowledge

• Ability to work under pressure in a fast‑paced environment to prioritize tasks and to delegate when appropriate.
• Ability to act with integrity, professionalism, and confidentiality.
• Experience working with retail or frontline teams is highly preferred.
• Financial acumen to manage budgets, forecasting and cost optimization.
• Collaborative mindset with a proactive approach to problem‑solving.
• Ability to challenge assumptions, ask the right questions, and explore alternative perspectives.
• Strong communication skills (listening, written, verbal, facilitation) and building strong relationships cross‑functionally.
• Proficiency in project management tools (Smartsheet or similar).
• Excellent Excel & Adobe Acrobat skills; strong Word, Outlook & Adobe Suite.
• Must be able to work various hours depending on project scope and needs.
• Ability to travel.