Raleigh Part-Time Customer Support & Operations Intern

Eupry ApS; Raleigh (NC); On-site; USD 16,531 - 22,041; Part time

Job summary

Eupry is hiring a part-time Customer Support Intern to handle customer inquiries by phone and email from our Raleigh, NC office. You will provide exceptional assistance and help ensure a seamless experience with our life science products and services.

You will work cross-functionally, report to the Customer Support Manager, and gain exposure to a fast-growing startup culture. Evening shifts are available, and this role offers hands-on operations experience.

Qualifications

• Fluency in English; additional languages a plus.
• Excellent communication and problem-solving skills.
• Able to work in a team and stay calm under pressure.
• Authorized to work in the United States.
• Willing to work evening shifts and some in-office days.

Responsibilities

• Respond to customer inquiries via phone and email in a timely and accurate manner.
• Troubleshoot and report product malfunctions.
• Collaborate with internal teams to ensure correct information is delivered to customers.
• Help foster a supportive and positive team culture in our Raleigh office.

Skills

Excellent communication

Active listening

Empathy

Team player

Problem solving

Job description

Eupry is hiring a part-time Customer Support Intern to handle customer inquiries by phone and email from our Raleigh, NC office. You will provide exceptional assistance and help ensure a seamless experience with our life science products and services.

You will work cross-functionally, report to the Customer Support Manager, and gain exposure to a fast-growing startup culture. Evening shifts are available, and this role offers hands-on operations experience.