Raleigh - Host

Wild Wing Cafe; Wilson (NC); On-site; USD 15,153 - 20,664; Full time

Benefits offered by this job

Competitive wages.

Opportunities for advancement.

Employee discounts.

Flexible scheduling.

Positive and inclusive work enviroment

Job summary

Wild Wing Cafe in Wilson, NC is seeking a friendly Host/Hostess to welcome guests, seat them at available tables, and ensure a smooth dining experience. The role involves greeting guests, managing the waiting list, answering calls, and coordinating with servers to maintain high guest satisfaction.

The position requires strong interpersonal and multitasking skills, the ability to work in a fast-paced environment, and knowledge of restaurant procedures.

Qualifications

• Must have customer service experience.
• Strong communication and interpersonal skills are required.
• Ability to multitask in a fast-paced restaurant setting.
• Good organizational skills and attention to detail.
• Knowledge of restaurant procedures and customer service principles.

Responsibilities

• Greet guests as they arrive and bid them farewell.
• Seat guests according to preferences and availability.
• Answer calls and take reservations when needed.
• Manage waiting list and notify guests when tables are ready.
• Assist with setting up and clearing tables as needed.
• Collaborate with servers and kitchen staff to ensure guest satisfaction.
• Handle guest inquiries and resolve issues that may arise.
• Maintain a clean and organized work area.

Skills

Customer service

Communication

Interpersonal skills

Multitasking

Organization

Fast-paced environment

Restaurant procedures

Education

High school diploma or equivalent

Job description

We are currently hiring a Host/Hostess.

Job Summary

We are seeking a friendly and customer-oriented Host/Hostess to join our team. The Host/Hostess will welcome guests to our establishment, seat them at the appropriate tables, and ensure a smooth dining experience for all patrons.

Qualifications

• High school diploma or equivalent.
• Proven experience in a customer service role.
• Excellent communication and interpersonal skills.
• Ability to manage multiple tasks efficiently.
• Strong organizational skills.
• Ability to work in a fast-paced environment.
• Knowledge of restaurant procedures and customer service principles.

Responsibilities

• Greet guests as they arrive and thank them as they leave.
• Seat guests based on their preferences and the restaurant's availability.
• Answer incoming calls and take reservations when needed.
• Manage the waiting list and notify guests when tables are ready.
• Assist with setting up and clearing tables as needed.
• Collaborate with servers and kitchen staff to ensure guest satisfaction.
• Handle guest inquiries and resolve any issues that may arise.
• Maintain a clean and organized work area.

Benefits

• Competitive wages.
• Opportunities for advancement.
• Employee discounts.
• Flexible scheduling.
• Positive and inclusive work environment.

Requirements

• Great interpersonal skills
• Ability to be patient and have a guest-oriented mindset
• Ability to learn the computer system/POS navigation
• All positions are also expected to perform a variety of side work tasks
• Ability to think quickly
• Ability to bend, kneel, and lift items frequently weighing up to 25 lbs
• Flexibility and availability to work am, pm, and weekend shifts