Raleigh - Host

Wild Wing Cafe; Raleigh (NC); On-site; USD 16,531 - 22,041; Full time

Benefits offered by this job

Competitive wages

Opportunities for advancement

Employee discounts

Flexible scheduling

Positive and inclusive work环境

Job summary

Wild Wing Cafe is hiring a Host/Hostess to warmly welcome guests and guide them to available tables, ensuring a smooth dining experience. The role involves managing the reservation system, coordinating with servers, and maintaining a clean front-of-house area.

The ideal candidate communicates well, is patient, and can multitask in a fast-paced environment while providing friendly service and support to guests and team members alike.

Qualifications

• High school diploma or equivalent.
• Excellent communication and interpersonal skills.
• Ability to manage multiple tasks in a fast-paced environment.
• Knowledge of restaurant procedures and customer service principles.

Responsibilities

• Greet guests as they arrive and bid them farewell.
• Seat guests based on preferences and availability.
• Answer incoming calls and take reservations when needed.
• Manage waiting list and notify guests when tables are ready.
• Assist with setting up and clearing tables; maintain a clean work area.
• Collaborate with servers and kitchen staff to ensure guest satisfaction.
• Handle guest inquiries and resolve issues.

Skills

Excellent communication

Interpersonal skills

Guest-oriented mindset

POS navigation learning

Multitasking

Team collaboration

Education

High school diploma or equivalent

Tools

POS system

Job description

We are currently hiring a Host/Hostess.

Job Summary

We are seeking a friendly and customer-oriented Host/Hostess to join our team. The Host/Hostess will welcome guests to our establishment, seat them at the appropriate tables, and ensure a smooth dining experience for all patrons.

Qualifications

• High school diploma or equivalent.
• Proven experience in a customer service role.
• Excellent communication and interpersonal skills.
• Ability to manage multiple tasks efficiently.
• Strong organizational skills.
• Ability to work in a fast-paced environment.
• Knowledge of restaurant procedures and customer service principles.

Responsibilities

• Greet guests as they arrive and thank them as they leave.
• Seat guests based on their preferences and the restaurant's availability.
• Answer incoming calls and take reservations when needed.
• Manage the waiting list and notify guests when tables are ready.
• Assist with setting up and clearing tables as needed.
• Collaborate with servers and kitchen staff to ensure guest satisfaction.
• Handle guest inquiries and resolve any issues that may arise.
• Maintain a clean and organized work area.

Benefits

• Competitive wages.
• Opportunities for advancement.
• Employee discounts.
• Flexible scheduling.
• Positive and inclusive work environment.

Requirements

• Great interpersonal skills
• Ability to be patient and have a guest-oriented mindset
• Ability to learn the computer system/POS navigation
• All positions are also expected to perform a variety of side work tasks
• Ability to think quickly
• Ability to bend, kneel, and lift items frequently weighing up to 25 lbs
• Flexibility and availability to work am, pm, and weekend shifts