Raleigh Field Ops Associate — Mobility & Rider Support

Bird; Raleigh (NC); On-site; USD 22,041 - 24,796; Part time

Job summary

Bird is seeking a part-time Street Team Associate in Raleigh, NC to support fleet deployment and field operations. You will be the face of on-ground operations, focusing on vehicle organization and rider engagement while ensuring city parking compliance.

Hours are Thursday through Sunday, 10 AM – 5 PM, with a pay rate of $17/hour USD. The role involves outdoor work and independent time management in a fast-paced urban setting.

Qualifications

• Strong communication skills and a proactive, problem-solving mindset.
• Prior experience in field operations, customer service, or logistics preferred.
• Ability to work independently and manage time effectively.
• Familiarity with micromobility or transportation systems is a plus.
• Comfortable working outdoors and on foot for extended periods.

Responsibilities

• Vehicle Organization & Rebalancing: Ensure designated parking zones remain clear, organized, and in compliance with Raleigh regulations.
• Rider Engagement & Education: Interact with riders in the field to provide support and education on proper parking behavior.
• Maintenance Monitoring & Reporting: Identify and report minor maintenance or operational issues in the field and communicate observed issues to the operations team.
• Data Collection & Field Insights: Collect observational data on parking patterns, high-demand areas, and rider behavior.

Skills

Strong communication

Proactive problem solving

Independent worker

Outdoor work

Job description

Bird is seeking a part-time Street Team Associate in Raleigh, NC to support fleet deployment and field operations. You will be the face of on-ground operations, focusing on vehicle organization and rider engagement while ensuring city parking compliance.

Hours are Thursday through Sunday, 10 AM – 5 PM, with a pay rate of $17/hour USD. The role involves outdoor work and independent time management in a fast-paced urban setting.