Street Team Associate - Nashville, TN

Bird; Nashville (TN); On-site; USD 20,664 - 28,929; Part time

Job summary

Bird is seeking a Street Team Associate in Nashville to support operations and logistics with fleet deployment and on-ground tasks. You will be the face of our operations, ensuring vehicle organization, rider engagement, and city-compliant parking behavior.

The role emphasizes proactive field work, data collection on parking patterns, and collaboration with city stakeholders to improve operational efficiency ahead of key regulatory milestones.

Qualifications

• Experience in field operations or logistics helps manage on-ground tasks.
• Customer service mindset and proactive problem-solving.
• Ability to work independently with time management.
• Familiarity with micromobility or transportation systems is a plus.
• Comfortable working outdoors and on foot for extended periods.

Responsibilities

• Maintain vehicle organization, parking compliance, and rebalancing to improve rider access.
• Engage riders in the field, educate on proper parking behavior, and promote compliant habits.
• Identify maintenance or operational issues and report them for follow-up.
• Collect data on parking patterns and rider behavior to inform improvements.

Skills

Field operations experience

Customer service

Logistics understanding

Strong communication

Independent work

Job description

Join Bird’s mission to change the way the world moves, one ride at a time. Our award-winning electric vehicles help reduce carbon emissions and traffic in over 400 cities around the world — and we’re just getting started.

We’re seeking a dedicated Street Team Associate to join our dynamic team at Bird through our trusted staffing partner, TalentBurst, to support operations and logistics with fleet deployment and other tasks.

As a Street Team Associate, you’ll be the face of our operations on the ground in Nashville. This dedicated role is focused on proactively managing vehicle organization, improving rider engagement, and ensuring compliance with city parking regulations. Your efforts will directly enhance operational efficiency, reduce public complaints, and strengthen our partnerships with city stakeholders—especially ahead of key regulatory milestones.

Key Responsibilities

• Vehicle Organization & Rebalancing
  • Ensure designated parking zones remain clear, organized, and in compliance with Nashville city regulations.
  • Proactively tidy up mis-parked vehicles in high-traffic areas.
  • Rebalance and reposition out-of-nest vehicles to optimize rider access and visibility.
• Rider Engagement & Education
  • Interact with riders in the field to provide support and education on proper parking behavior.
  • Promote positive user habits that align with city compliance standards.
• Maintenance Monitoring & Reporting
  • Identify and report minor maintenance or operational issues in the field (e.g., damaged vehicles, faulty kickstands).
  • Communicate observed issues to the operations team for follow-up.
• Data Collection & Field Insights
  • Collect observational data on parking patterns, high-demand areas, and rider behavior.
  • Provide feedback to support continuous improvement in operations and city collaboration.

Must Haves

• Prior experience in field operations, customer service, or logistics preferred
• Strong communication skills and a proactive, problem-solving mindset
• Ability to work independently and manage time effectively
• Familiarity with micromobility or transportation systems is a plus
• Comfortable working outdoors and on foot for extended periods

Shift

Monday - Friday (Weekday) 9am - 5:30pm
Friday - Sunday (Weekend) 12pm- 8pm

Pay

$18/hour USD