Rail Logistics Coordinator

Trinity Industries; Okemos, Northern (MI, KY); Hybrid; USD 52,000 - 76,000; Full time

Job summary

Trinity Industries Inc. is seeking a Rail Logistics Coordinator to proactively monitor loaded railcars from origin to destination and manage the return of empties.

You will identify exceptions, escalate issues, and keep business partners informed of variations to planned trips. The role requires understanding railcar operations, use of a cloud-based tracking system, and strong communication with railroads and stakeholders.

Qualifications

• Minimum 2 years of experience in rail operations or logistics coordination.
• Proficient in technical writing with strong written and verbal communication.
• Experience with SAP and MS Office.
• Ability to multi-task and manage multiple priorities.
• Strong mechanical aptitude with decision-making skills.

Responsibilities

• Monitor railcar movements from origin to destination and return to identify issues and keep stakeholders informed.
• Identify and escalate exceptions; inform partners of variations to planned trips.
• Use a cloud-based railcar tracking system to monitor and provide updates to stakeholders.
• Communicate with railroads to troubleshoot delays (phone and email) and log issues.
• Ensure railcars travel the correct routes to the correct destinations and on time.
• Understand bills of lading, waybills, and railroad terminology.
• Present information to internal and external stakeholders.

Skills

Rail logistics experience

Technical writing

Communication skills

Multi-tasking

Mechanical aptitude

Education

Bachelor's degree in logistics, transportation, or related field

Tools

SAP

Microsoft Office

Job description

Job Description - Rail Logistics Coordinator (2600770)

Job Description

Description

RSI Logistics, recently acquired by Trinity Industries Inc., is looking for a Rail Logistics Coordinator. The Rail Logistics Coordinator is responsible for proactively monitoring loaded railcars from the point of release at the origin to final placement at destination, as well as the empty return. This role is responsible for ensuring exceptions are identified, escalated and handled, while informing business partners of any variations to planned trips.

Key Responsibilities:

• Understand railcar operations in order to identify potential issues and navigate customer service issues through to resolution
• Utilize a cloud-based railcar tracking system to monitor, identify problems, and provide updates to stakeholders
• Communicate with railroads to troubleshoot issues and delayed railcars (including phone/email communication and logging issues)
• Ensure railcars are travelling along the correct route and going to the correct destination, and on time
• Understand bill of lading, way billing, and railroad terminology
• Goal-driven, self-starter, and continuous improvement mindset
• Communicate and present information to internal and external stakeholders

Qualifications

• Bachelor's degree in logistics, transportation, or a related field preferred
• Minimum 2 years of experience in rail operations or logistics coordination
• Proficient in technical writing, good communication skills- attention to detail is critical
• Strong written and verbal communication skills
• Proficient in the use of logistics software, SAP, and Microsoft Office Suite
• Strong mechanical aptitude with decision making skills

Ability to multi-task and manage multiple priorities