Rail Dispatch Coordinator – In-Office, Day Shift

Hallcon Corporation; Lenexa (KS); On-site; USD 20,000 - 28,000; Full time

Job summary

Hallcon Corporation in Lenexa, KS is hiring a Call Center Agent for an in-office, day-shift role. The position focuses on coordinating driver trips, maintaining records, and providing professional customer service to rail personnel transportation teams.

The role requires strong typing, 10-key, reliable attendance, and at least 6 months of dispatch or customer service experience. Competitive pay and benefits are offered in a casual, professional environment.

Qualifications

• High school diploma or equivalent required.
• 6+ months of dispatch or customer service experience preferred.
• Excellent attendance and reliability are essential.
• Strong typing and 10-key speed required.
• Office environment experience is desirable.

Responsibilities

• Coordinate and ensure timely coverage of driver trips
• Monitor trip accuracy and provide support where needed
• Escalate issues to field operations or customers when appropriate
• Maintain up-to-date and accurate records in our internal systems
• Communicate professionally with field management and other team members
• Take on additional tasks as assigned

Skills

Typing

10-key

Phone communication

Customer service

Dispatch experience

Attendance reliability

Education

High school diploma or equivalent

Job description

Hallcon Corporation in Lenexa, KS is hiring a Call Center Agent for an in-office, day-shift role. The position focuses on coordinating driver trips, maintaining records, and providing professional customer service to rail personnel transportation teams.

The role requires strong typing, 10-key, reliable attendance, and at least 6 months of dispatch or customer service experience. Competitive pay and benefits are offered in a casual, professional environment.