Night-Shift Driver Dispatch Specialist

Hallcon; Lenexa (KS); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Meaningful work

Collaborative culture

Equipment provided

Growth opportunities

Autonomy

Competitive pay and benefits

Job summary

Hallcon is seeking a reliable, detail-oriented Driver Call Center Agent for an in-office night shift in Lenexa, KS. The role supports critical driver trips and requires strong typing, phone communication, and customer service skills.

The position offers a structured environment with opportunities for growth and competitive benefits. The successful candidate will coordinate driver trips, monitor accuracy, and maintain records in internal systems while communicating professionally with field

Qualifications

• Attendance and reliability are essential.
• Typing and 10-key skills are required.
• Strong phone communication and customer service abilities.
• Comfortable working in an office environment.
• High school diploma or equivalent.
• 6+ months of dispatch or customer service experience preferred.

Responsibilities

• Coordinate and ensure timely coverage of driver trips.
• Monitor trip accuracy and provide support where needed.
• Escalate issues to field operations or customers when appropriate.
• Maintain up-to-date and accurate records in our internal systems.
• Communicate professionally with field management and other team members.
• Take on additional tasks as assigned.

Skills

Typing & 10-key

Phone communication

Customer service

Attendance

Education

High school diploma

Job description

Hallcon is seeking a reliable, detail-oriented Driver Call Center Agent for an in-office night shift in Lenexa, KS. The role supports critical driver trips and requires strong typing, phone communication, and customer service skills.

The position offers a structured environment with opportunities for growth and competitive benefits. The successful candidate will coordinate driver trips, monitor accuracy, and maintain records in internal systems while communicating professionally with field