This role requires operating within a collaborative team structure, leveraging strong communication competencies and meticulous attention to detail to interface with external rail vendors and internal stakeholders. The primary focus involves identifying and addressing rail trends, fleet metrics, and projected operational requirements. The organizational scope of accountability for the Rail team encompasses all bulk liquids, including crude oil, renewable and non-hydrocarbon feedstocks, refined products, specialty products, and NGLs/LPGs.
Core Responsibilities
- Execute daily tracking and tracing of The Client's rail fleet equipment, maintaining and documenting data within the rail tracking system (Transmetrics TMS) and railroad systems.
- Ensure shipment information is systematically populated within Transmetrics TMS and allocate cars appropriately.
- Maintain daily, proactive communication with railroads to resolve operational service issues, including First Mile and Last Mile local services.
- Generate bills of lading, diversions, and reshipments as required.
- Assist with the identification and resolution of Electronic Data Interchange (EDI) billing issues as they emerge.
- Collaborate with Rail Operations to investigate, manage, and reconcile data discrepancies within Transmetrics TMS, documenting updates for compromised transit shipments.
- Coordinate with Rail Coordinators to manage rail fleet positioning and capacity across designated storage facilities.
- Develop and oversee reporting mechanisms to manage the rail pipeline, maintain regulatory compliance testing schedules, and partner with rail carriers on systemic issue resolution.
- Support Rail Coordinators with the supply administration of empty and loaded railcars moving to and from all of The Client's locations.
- Query and analyze rail transit data to construct operational metrics, identify underlying cost drivers, analyze trends, and drive continuous optimization initiatives.
Required Qualifications
- Demonstrated experience operating within rail logistics, transportation management, or supply chain operations.
- Proficiency with rail tracking software platforms, specifically Transmetrics TMS, as well as railroad carrier systems.
- Demonstrated capability to interface professionally with external rail transportation service providers and cross-functional internal stakeholders.
- Experience generating transportation documentation, including bills of lading, diversions, and reshipments.
- Working knowledge of Electronic Data Interchange (EDI) billing processes and data reconciliation.
- Strong analytical, data querying, and reporting capabilities focused on operational metrics, cost drivers, and fleet optimization.
- High level of attention to detail and proven written and verbal communication competencies.
Preferred Qualifications
- Direct experience managing rail logistics specifically within bulk liquid commodities (crude oil, renewable/non-hydrocarbon feedstocks, refined products, specialty chemicals, or NGLs/LPGs).
- Background in First Mile and Last Mile rail service coordination and issue resolution.
- Experience managing regulatory testing schedules and compliance reporting for rail fleet equipment.