Rail Network Coordinator

RSI Logistics, Inc.; The Woodlands (TX); On-site; USD 60,000 - 85,000; Full time

Job summary

RSI Logistics, recently acquired by Trinity Industries Inc., is seeking a Rail Network Coordinator to monitor loaded railcars from origin to destination and manage the empty return. You will proactively identify and escalate exceptions while informing business partners of any trip variations.

Key responsibilities include using a cloud-based tracking system, coordinating with railroads, ensuring on-time delivery, and understanding bills of lading and railroad terminology.

Qualifications

• Bachelor's degree in logistics, transportation, or a related field is preferred.
• Minimum 2 years of experience in rail operations or logistics coordination.
• Proficient in technical writing and strong communication skills with attention to detail.
• Proficient in SAP and Microsoft Office Suite.
• Ability to multitask and manage multiple priorities.

Responsibilities

• Understand railcar operations to identify issues and navigate customer service issues through to resolution.
• Utilize a cloud-based railcar tracking system to monitor, identify problems, and provide updates to stakeholders.
• Communicate with railroads to troubleshoot issues and delayed railcars (phone/email logging).
• Ensure railcars travel along the correct route to destination and on time.
• Understand bill of lading, way billing, and railroad terminology.
• Goal-driven and continuous improvement mindset.
• Communicate and present information to internal and external stakeholders.

Skills

Strong written and verbal commu­n ic a

Education

Bachelor's degree in logistics, transportation, or related field

Tools

SAP

Microsoft Office Suite

Job description

RSI Logistics, recently acquired by Trinity Industries Inc., is looking for a Rail Network Coordinator. The Rail Network Coordinator is responsible for proactively monitoring loaded railcars from the point of release at the origin to final placement at destination, as well as the empty return. This role is responsible for ensuring exceptions are identified, escalated and handled, while informing business partners of any variations to planned trips.

Key Responsibilities:

• Understand railcar operations in order to identify potential issues and navigate customer service issues through to resolution
• Utilize a cloud-based railcar tracking system to monitor, identify problems, and provide updates to stakeholders
• Communicate with railroads to troubleshoot issues and delayed railcars (includes phone/email communication and logging issues)
• Ensure railcars are travelling along the correct route and going to the correct destination, and on time
• Understand bill of lading, way billing, and railroad terminology
• Goal-driven and continuous improvement mindset
• Communicate and present information to internal and external stakeholders

Qualifications:

• Bachelor's degree in logistics, transportation, or a related field preferred
• Minimum 2 years of experience in rail operations or logistics coordination
• Proficient in technical writing, good communication skills- attention to detail is critical
• Strong written and verbal communication skills
• Proficient in the use of logistics software, SAP, and Microsoft Office Suite
• Strong mechanical aptitude with decision making skills
• Ability to multi-task and manage multi-task and manage multiple priorities