Radiology Workflow Coordinator

Dartmouth Health; Lebanon (NH); On-site; USD 26,000 - 41,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Life insurance

Short and long-term disability

Paid time off

Retirement plans

Job summary

Dartmouth Health in Lebanon, NH seeks an Administrative/Clerical professional to coordinate daily radiology workflow and support IT systems that move imaging studies efficiently.

You will troubleshoot image transfers, provide Help Desk support, and prepare quality reports while communicating with radiologists, providers, and contracted facilities to uphold ACR guidelines and contract commitments.

Qualifications

• Associates degree preferred; two years in an office/customer service environment.
• Excellent spelling and typing skills.
• Ability to communicate tactfully with a broad spectrum of professionals including physicians, nurses, technologists and administrative staff.
• Comfortable working in a high-volume, fast paced environment.
• Ability to independently prioritize and re-prioritize time-sensitive workload.
• Knowledge of word processing and ability to quickly learn new IT systems.
• Knowledge of basic medical terminology preferred.

Responsibilities

• Coordinate real-time radiology workflow among radiologists, providers and facilities.
• Troubleshoot image movement issues between facilities using IT systems.
• Perform Help Desk functions for IT-related issues within the department.
• Facilitate clinical communication to meet clinical practice and ACR guidelines.
• Coordinate timely protocoling of exams from contracted facilities.
• Create and disseminate quality and performance reports for multiple organizations.
• Benchmark and report departmental performance against contracts.
• All other duties as assigned.

Skills

Office experience

Spelling & typing

Verbal communication

High-volume environment

Time management

Word processing

Medical terminology

IT systems

Education

Associates degree preferred

Job description

Overview

Coordinates and oversees daily workflow using assigned administrative and information technology systems to ensure the timely and accurate interpretation and communication of radiology studies.

Responsibilities

1. Coordinates, monitors and supports the real-time workflow of radiology studies between D-H radiologists, ordering providers and contracted facilities.
2. Using various IT systems, trouble-shoots and resolves issues related to image movement between facilities.
3. Perform Help Desk functions for IT related issues within the department and will triage appropriately
4. Facilitates the clinical communication between Radiologists and ordering providers to ensure clinical practice and American College of Radiology guidelines are met.
5. Coordinates the timely protocoling of exams from contracted facilities.
6. Responsible for creating and disseminating quality and performance reports to multiple organizations served by the department.
7. Responsible for benchmarking and reporting departmental performance against our contractual commitments.
8. All other duties as assigned

Qualifications

• Associates degree preferred with two years of experience working within an office environment or customer service.
• Must have excellent spelling and typing skills.
• Must be able to communicate tactfully with a broad spectrum of professionals including physicians, nurses, technologists and administrative staff.
• Must be comfortable working in a high-volume, fast paced environment.
• Must be able to independently prioritize and re-prioritize a time-sensitive workload.
• Knowledge of word processing and ability to quickly learn new Information Technology systems.
• Knowledge of basic medical terminology preferred.

Required Licensure/Certifications

- None

• Area of Interest: Secretarial/Clerical/Administrative
• Pay Range: $19.20/Hr. - $29.76/Hr.
• FTE/Hours per pay period: 1.00 - 1.00 - 40 hrs/week
• Shift: Day
• Job ID: 42793

Dartmouth Health offers a total compensation package that includes a comprehensive selection of benefits. Our Core Benefits include medical, dental, vision and life insurance, short and long term disability, paid time off, and retirement plans. Click here for information on these benefits and more: Benefits | DHMC and Clinics Careers

Dartmouth Health is an Equal Opportunity and Affi…

Dartmouth Health provides reasonable accommodations to qualified individuals with disabilities and to applicants and employees with sincerely held religious beliefs in accordance with applicable law. Applicants who require an accommodation during the application or interview process may contact [e-mail] for assistance.