Radiology Scheduler: Seamless Appointment Orchestrator

highmarkhealth; Canonsburg (Washington County); On-site; USD 21,000 - 30,000; Full time

Job summary

Allegheny Health Network is seeking a Scheduling Clerk to coordinate outpatient procedure schedules under supervision, ensuring timely patient flow with physician offices and imaging departments.

The role involves completing forms, entering demographic and insurance data, arranging sequencing of multiple exams, advising patients on preparation, and maintaining accurate scheduling communications and documentation in line with HIPAA and internal policies.

Qualifications

• High school diploma or GED required.
• Knowledge of medical terminology, computers, office equipment and machines required.
• Typing skills of 45 wpm required.
• High emphasis on interpersonal, telephone and communication skills.

Responsibilities

• Schedules and completes appropriate forms, logs, etc for all outpatient exams in accordance with established procedures.
• Enters all demographic and insurance information into the appropriate computer programs per established procedures.
• Schedules for a patient's multiple exams in proper sequence to prevent unnecessary testing delays.
• Conveys accurate information to patients on special preparation for their procedure or exam.
• Maintains effective, timely and professional communication and documentation on patient scheduling, form preparation, supporting documentation and other materials needed for the exam with physician offices, patients and imaging professionals.
• Follows department telephone scripting procedures for contacting and interacting with patients regarding scheduling, canceling or rescheduling of appointments, authorizations, payments etc.

Job description

Allegheny Health Network is seeking a Scheduling Clerk to coordinate outpatient procedure schedules under supervision, ensuring timely patient flow with physician offices and imaging departments.

The role involves completing forms, entering demographic and insurance data, arranging sequencing of multiple exams, advising patients on preparation, and maintaining accurate scheduling communications and documentation in line with HIPAA and internal policies.