Radiology Scheduler: Fast‑paced Call Center Pro

Optum; Village/Town of Mount Kisco (NY); Sur place; USD 22 000 - 40 000; Plein temps

Avantages offerts par ce poste

Paid Time Off

Medical Plan options

Dental, Vision, Life Insurance

401(k) Savings Plan

Education Reimbursement

Résumé du poste

UnitedHealth Group in Mount Kisco, NY is hiring a Radiology Scheduler Call Center to support patient scheduling and insurance verification. This role supports a fast-paced radiology workflow and delivers accurate information to patients and clinicians.

You will handle multiple systems, maintain patient records, and coordinate with care teams to ensure timely appointments. The position offers regular hours, comprehensive benefits, and opportunities for growth within UnitedHealth Group.

Qualifications

• High School Diploma or GED required.
• 1+ years of customer service or healthcare-related experience.
• Ability to work a 40-hour work week with rotating Saturdays.

Responsabilités

• Obtain accurate and updated patient information (name, address, insurance).
• Maintain an average of 65+ inbound calls daily and monitor care continuity via scheduling systems.
• Perform insurance verification on the date of service.

Connaissances

Customer service

Microsoft Outlook

Healthcare knowledge

Formation

High School Diploma/GED

Outils

EPIC

Scheduling programs

Description du poste

UnitedHealth Group in Mount Kisco, NY is hiring a Radiology Scheduler Call Center to support patient scheduling and insurance verification. This role supports a fast-paced radiology workflow and delivers accurate information to patients and clinicians.

You will handle multiple systems, maintain patient records, and coordinate with care teams to ensure timely appointments. The position offers regular hours, comprehensive benefits, and opportunities for growth within UnitedHealth Group.