Radiology Front Desk Scheduler Float

Optum; Village/Town of Mount Kisco (NY); Vor Ort; USD 22.041 - 39.950; Vollzeit

Benefits dieser Stelle

Paid Time Off

401(k) savings plan

Medical plan options

Dental and vision insurance

Zusammenfassung

Optum in Mount Kisco is seeking a Radiology Front Desk Scheduler Float. The role involves scheduling radiology procedures, obtaining patient information, and adhering to healthcare standards. Applicants should be computer proficient with customer service experience.

The position offers a comprehensive benefits package, including paid time off, medical plans, and a 401(k) savings plan. The work schedule is 40 hours per week, rotating Saturdays included.

Qualifikationen

• 1+ years of customer service or healthcare-related experience.
• Ability to travel to various office locations as needed.
• Experience working in a medical front office preferred.

Aufgaben

• Obtain accurate and updated patient information.
• Schedule radiology procedures efficiently.
• Check in and check out patients promptly.

Kenntnisse

Computer proficiency

Customer service

Medical terminology knowledge

Time management

Ausbildung

High school diploma or GED

Tools

Microsoft Outlook

Microsoft Excel

Microsoft Word

Jobbeschreibung

Optum NY/NJ is seeking a Radiology Front Desk Scheduler Float to join our team in Mount Kisco, NY. Optum is a clinician‑led care organization that is changing the way clinicians work and live. As a member of the Optum Care Delivery team, you will play an integral part in our vision to make healthcare better for everyone.

Work Schedule: 40‑hour work week between 6:00 am and 8:00 pm, rotating Saturdays from 8:00 am to 3:00 pm. Shift assignment will be determined by the supervisor.

Location

• 34 South Bedford Road, First Floor, Mount Kisco, NY 10549 (Main Office)
• 90 South Bedford Road, First Floor, Mount Kisco, NY 10549
• 105 South Bedford Road, Suite 101R, Mount Kisco, NY 10549
• 111 Bedford Road, First Floor, Katonah, NY 10536
• 355 Kear Street, First Floor, Yorktown, NY 10598
• 185 Route 312, First Floor, Brewster, NY 10509
• 664 Stoneleigh Ave., Carmel, NY 10512

Primary Responsibilities

• Obtain accurate and updated patient information, such as name, address, and insurance information
• Perform insurance verification on the date of service
• Schedule radiology procedures in an organized and efficient manner
• Apply knowledge of medical terminology and radiology procedures and requirements
• File, fax, and maintain medical records
• Check in and check out patients
• Maintain a work queue list – complete any pending actions such as referrals and scheduling appointments
• Confirm and schedule appointments
• Answer incoming and outgoing telephone calls promptly and courteously
• Perform referral documentation promptly
• Provide certain follow‑up services for patients in a prompt and courteous manner, such as scheduling specialist appointments, scheduling follow‑up appointments and obtaining copies of lab results or specialist reports
• Adhere to standards identified via Sparq regarding Optum Employee Policies
• Work cohesively with fellow employees to achieve specific team goals
• Attend quarterly departmental trainings
• Comfortable working in a high‑pace environment
• Participate in planning, coordinating, and implementing care in conjunction with the multidisciplinary team in accordance with the Plan of Care
• Assure the continuity of care through scheduling and tracking systems
• Provide effective communication to patient/family team members and other health care professionals as evidenced by documentation, case conferences, communication notes, and evaluations
• Comply with administrative policies to ensure quality of care
• Demonstrate precision and efficiency in scanning documents and monitoring the fax server, retrieving and/or scanning documents and assigning to the appropriate electronic chart
• All employees are expected to keep abreast of current medical requirements relevant to their position, which includes maintaining patient confidentiality and abiding by all HIPAA and OSHA requirements
• Cross‑train and help in other locations if needed
• Perform other duties as assigned

Benefits

• Paid Time Off, with accrual starting with your first pay period, plus 8 paid holidays
• Medical plan options, including participation in a Health Spending Account or a Health Savings Account
• Dental, vision, life & AD&D insurance, along with short‑term and long‑term disability coverage
• 401(k) savings plan, employee stock purchase plan
• Education reimbursement
• Employee discounts
• Employee assistance program
• Employee referral bonus program
• Voluntary benefits (pet insurance, legal insurance, LTC insurance, etc.)

Required Qualifications

• High school diploma or GED
• 1+ years of computer proficiency experience (multi‑task through multiple applications including Microsoft Outlook, Excel, and Word)
• 1+ years of customer service or healthcare‑related experience
• Ability to travel to other offices 100% of the time to the office below and have reliable transportation and a valid driver’s license:
  • 34 South Bedford Road, First Floor, Mount Kisco, NY 10549 (Main Office)
  • 90 South Bedford Road, First Floor, Mount Kisco, NY 10549
  • 105 South Bedford Road, Suite 101R, Mount Kisco, NY 10549
  • 111 Bedford Road, First Floor, Katonah, NY 10536
  • 355 Kear Street, First Floor, Yorktown, NY 10598
  • 185 Route 312, First Floor, Brewster, NY 10509
  • 664 Stoneleigh Ave., Carmel, NY 10512
• Ability to work 40 hours per week between 6:00 am and 8:00 pm and rotating Saturdays from 8:00 am to 3:00 pm

Preferred Qualifications

• Experience working with an electronic health record (EPIC)
• Knowledge of radiology
• Knowledge of medical terms
• Experience working with scheduling programs
• 1+ years of experience working in a medical front office position performing duties such as scheduling appointments, checking patients in/out, insurance verification, collecting co‑pays, and maintaining medical records

Soft Skills

• Ability to work independently and maintain good judgment and accountability
• Demonstrated ability to work well with health care providers
• Strong organizational and time‑management skills
• Ability to multi‑task and prioritize tasks to meet all deadlines
• Ability to work well under pressure in a fast‑paced environment
• Excellent verbal and written communication skills; ability to speak clearly and concisely, conveying information in a manner that others can understand, and ability to understand and interpret information from others

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). Your hourly pay for this role will range from $16.00 to $29.00 per hour based on full‑time employment. We comply with all minimum wage laws as applicable.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug‑free workplace. Candidates are required to pass a drug test before beginning employment.