Radiology Patient Services Advocate — Great Benefits

RadNet; Timonium (MD); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Wellness dollars

401(k) employer match

Free imaging services for you and your

immediate family

Job summary

RadNet is seeking a dedicated Patient Service Representative in Timonium, MD to greet and register patients, verify insurance information, and collect co-pays. The role includes scheduling and coordinating appointments, directing patients to the right services, and coordinating with back-office staff to ensure smooth patient flow.

The ideal candidate has strong customer service skills, professional demeanor, and the ability to thrive in a fast-paced clinical setting, maintaining patient

Qualifications

• Greet and assist patients in a friendly, service-oriented manner.
• Strong communication with patients, guests and colleagues.
• Maintain professional behavior in fast-paced environments.

Responsibilities

• Greet and register patients in a friendly and service-oriented manner.
• Obtain or verify proper insurance and patient information, collect signatures and ensure accuracy of documentation.
• Collect and log all co-pays and fees
• Answer/transfer incoming phone calls.
• Schedule, reschedule or cancel appointments and notify staff of changes.

Skills

Customer service

Communication

Interpersonal skills

Professional demeanor

Education

High School Diploma or GED

Job description

RadNet is seeking a dedicated Patient Service Representative in Timonium, MD to greet and register patients, verify insurance information, and collect co-pays. The role includes scheduling and coordinating appointments, directing patients to the right services, and coordinating with back-office staff to ensure smooth patient flow.

The ideal candidate has strong customer service skills, professional demeanor, and the ability to thrive in a fast-paced clinical setting, maintaining patient