Radiology Front Desk & Patient Care Specialist

RadNet; Triple Lakes (MD); On-site; USD 20,664,000 - 27,552,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

HSA

Wellness dollars

401(k) match

Free imaging services

Job summary

RadNet in Maryland seeks a Patient Service Representative to deliver exceptional front-desk service in a fast-paced healthcare setting. You will greet patients, verify insurance, collect payments, schedule appointments, and coordinate with clinical staff to ensure smooth patient flow.

The ideal candidate has strong communication, multitasking, and computer skills, with knowledge of medical terminology preferred. On-site position with comprehensive benefits is offered.

Qualifications

• Minimum High School Diploma or GED.
• Strong customer service experience preferred in healthcare.
• Proficient in basic computer operations and data entry.
• Excellent verbal and written communication abilities.
• Familiarity with medical terminology is a plus.

Responsibilities

• Greet and register patients in a friendly, service-oriented manner.
• Verify insurance and patient information, collect signatures, ensure complete documentation.
• Collect and log co-pays and fees.
• Answer or transfer incoming calls.
• Schedule, reschedule, or cancel appointments; notify staff of changes.
• Provide patient orientation for safety protocols and directions to facilities.
• Coordinate with back-office staff for timely patient care.
• Safeguard patient information and on-site medications per policy.
• Maintain professional behavior toward patients and coworkers.

Skills

Customer service

Communication skills

Multitasking

Computer skills

Medical terminology

Education

High School Diploma or GED

Job description

RadNet in Maryland seeks a Patient Service Representative to deliver exceptional front-desk service in a fast-paced healthcare setting. You will greet patients, verify insurance, collect payments, schedule appointments, and coordinate with clinical staff to ensure smooth patient flow.

The ideal candidate has strong communication, multitasking, and computer skills, with knowledge of medical terminology preferred. On-site position with comprehensive benefits is offered.