Radiology Patient Access Specialist

RadNet; Annapolis (MD); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

Medical, Dental and Vision coverages

Health Savings Accounts with employer

Wellness dollars

401(k) Employer Match

Free imaging services for you and your

Job summary

RadNet is seeking a Patient Service Representative to greet and register patients, verify insurance, collect payments, and coordinate with clinical staff. The role emphasizes patient-centered service in a fast-paced radiology environment.

Team members provide world-class customer service, protect patient information, and ensure accurate documentation while maintaining professional conduct and respect for diverse patient needs.

Qualifications

• High School Diploma or GED required.
• Strong multitasking and communication skills.
• Experience providing exceptional customer service.
• Medical terminology knowledge and radiology office experience preferred.

Responsibilities

• Greet and register patients in a friendly and service-oriented manner.
• Obtain or verify proper insurance and patient information, collect signatures and ensure accuracy and completion of necessary documentation.
• Collect and log all co-pays and fees.
• Answer/transfer incoming phone calls.
• Schedule, reschedule or cancel new or current patients, confirm appointments and notify staff of changes when necessary.
• Give patients appropriate orientation for preparatory and safety protocols, and provide directions to facilities if needed.
• Coordinate with the back-office staff for timely and effective care of patients.
• Safeguards patient information and medications according to policy and law.
• Demonstrates professional behavior toward patients and coworkers and respects patient boundaries.

Skills

Customer service

Communication skills

Multitasking

Professional demeanor

Education

High School Diploma or GED

Tools

Computer skills

Job description

RadNet is seeking a Patient Service Representative to greet and register patients, verify insurance, collect payments, and coordinate with clinical staff. The role emphasizes patient-centered service in a fast-paced radiology environment.

Team members provide world-class customer service, protect patient information, and ensure accurate documentation while maintaining professional conduct and respect for diverse patient needs.