Radiology Office & Scheduling Coordinator

UPMC; Jamestown (NY); On-site; USD 32,000 - 45,000; Full time

Job summary

UPMC Chautauqua Radiology is seeking a full-time Office Assistant to support busy radiology operations in Jamestown, NY. You will help patients feel welcome, handle scheduling, and perform essential data entry to support the department.

You will greet and register patients, manage appointments in the computerized system, and communicate with staff to ensure smooth patient flow and confidentiality within the UPMC Health System.

Qualifications

• Experience assisting patients and scheduling in a healthcare setting.
• Ability to enter demographic and insurance information accurately.
• Strong phone etiquette and customer service skills.

Responsibilities

• Verify information in medical records and scheduling system.
• Schedule, coordinate, and reschedule patient appointments and relay messages.
• Greet, register patients, and guide them to appropriate departments.
• Maintain waiting area cleanliness and organize reading materials.
• Prepare patient charts for upcoming appointments.
• Answer calls, take messages, and provide information as needed.
• Keep physician schedules up to date and confirm appointments.
• Handle paperwork and use systems for billing information.
• Respond to questions about appointments and tests.
• Follow UPMC Health System policies and protect confidentiality.
• Use scheduling modules to verify information and process charges.

Skills

Scheduling appointments

Customer service

Medical scheduling

Data entry

Phone handling

Tools

Scheduling software

Job description

UPMC Chautauqua Radiology is seeking a full-time Office Assistant to support busy radiology operations in Jamestown, NY. You will help patients feel welcome, handle scheduling, and perform essential data entry to support the department.

You will greet and register patients, manage appointments in the computerized system, and communicate with staff to ensure smooth patient flow and confidentiality within the UPMC Health System.