Radiology Office Representative

UNC Health Care; Hendersonville (NC); On-site; USD 36,000 - 42,000; Full time

Job summary

UNC Health Care’s Radiology Administration in Hendersonville, NC seeks an Office Representative to perform clinic clerical tasks, register patients, communicate financial obligations, and collect fees at Pardee UNC Health Care.

Responsibilities include entering demographic and financial data into the EMR, handling calls, scheduling appointments, managing calendars, processing cash receipts, and maintaining a clean, orderly clinic environment.

Qualifications

• High school diploma or equivalent.
• Driver's license and reliable transportation.
• Preferred: medical clerical experience in a hospital, physician practice, clinic, nursing home or insurance agency.

Responsibilities

• Input demographic and financial information into EMR and other applications; verify required documentation.
• Answer and relay calls; provide routine instructions for patient visits.
• Provide general clerical support; schedule appointments and coordinate with clinical services; maintain calendars.
• Collect and count cash receipts; ensure balanced cash drawer daily.
• Maintain clinic order and cleanliness; perform housekeeping duties.

Skills

Clerical skills

EMR data entry

Cash handling

Education

High school diploma

Tools

EMR system

Job description

Description

Your passion belongs at UNC Health. Join more than 56,000 teammates working together to improve the health and well-being of the communities we serve across North Carolina.

Summary

TheRadiology Office Representativeperforms clinic clerical tasks, such as registering patients, communicating financial obligation, and collecting fees. Additional responsibilities include various clerical work and administrative/ business details such as scheduling appointments, giving information to callers,readingand routing incoming mail, filing correspondence and other records, and other assigned clerical duties.

Responsibilities

• Obtains all critical demographic and financial information and accurately inputs data into Electronic Medical Recordkeeping (EMR) system and other applications as needed. Obtain and/or verify documentation as required including Consent for Treatment, Assignment of Benefits and Financial Responsibility, and Notice of Privacy Practices.

• Answers and relays incoming, outgoing, and inter-office calls. Delivers routine / scripted instructions in preparation forpatient'svisit to the office.

• Provides general clerical support functions to ensure efficientutilizationof time, in part by scheduling meetings, patients and appointments;maintainingcalendars; coordinating with other clinical services.

• Collectsand countscash receipts and daily deposits.Ensuresbalanced cash drawer daily.

• Maintains order and cleanliness throughout the clinic. Performs housekeeping duties of assigned area by routine and periodic cleaning.

Other information

Required

• High school diploma or equivalent

• Driver's license and access to transportation

Preferred

• Medical clerical experience in a hospital, physician practice, clinic, nursinghomeor insurance agency

Job Details

Legal Employer: Pardee - HCHC

Entity: Pardee UNC Health Care

Organization Unit: Radiology Administration

Work Type: Full Time

Standard Hours Per Week: 40.00

Work Assignment Type: Onsite

Work Schedule: Day Job

Location of Job: PARDEEHOSP

Exempt From Overtime: Exempt: No

Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation.