Radiology Medical Assistant & Patient Services Pro

Advocate Aurora Health; Rome (GA); On-site; USD 28,000 - 41,000; Full time

Job summary

Advocate Health in the United States is seeking an Imaging Support role to assist patients undergoing radiology exams. You will prepare patients, operate radiology computer systems, and coordinate with radiologists, technologists, and physicians to ensure smooth workflow.

You will also prepare rooms, maintain equipment, handle patient information, and support MRI screening documentation while delivering high-quality patient care in a fast-paced environment.

Qualifications

• Must be able to obtain BLS for Healthcare Providers before hire or as required by department.
• No prior experience required; training provided.
• Competent with IV insertion and venipuncture as department needs.

Responsibilities

• Assist patients preparing for exams and provide basic procedural instructions.
• Transport and escort patients, families, and visitors as needed.
• Operate radiology computer systems to generate requisitions and check schedules.
• Prepare exam rooms, stock supplies, and maintain equipment.
• Greet patients, answer routine inquiries, schedule appointments, and relay messages.
• Act as liaison between ordering physician, radiologist, and technologist.
• Provide radiology reports/images upon request and manage health information records.
• Document observations and communicate patient needs to the health care team.
• Perform routine maintenance and quality checks on imaging equipment.
• Assist with MRI implant screening and documentation.
• Demonstrate age-appropriate care and adherence to department policies.

Skills

IV insertion

Venipuncture

Excellent communication

Customer service

Organization

Computer skills

Team collaboration

Education

GED/HSED/HS diploma

Tools

Radiology computer systems

Email/CRM software

Job description

Advocate Health in the United States is seeking an Imaging Support role to assist patients undergoing radiology exams. You will prepare patients, operate radiology computer systems, and coordinate with radiologists, technologists, and physicians to ensure smooth workflow.

You will also prepare rooms, maintain equipment, handle patient information, and support MRI screening documentation while delivering high-quality patient care in a fast-paced environment.