Radiology IT Support Engineer (L2): PACS & HL7 Expert

NTT DATA, Inc.; Frisco (TX); On-site; USD 68,000 - 118,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k with company match

Job summary

NTT DATA, Inc. is seeking a Radiology IT Support Engineer (L2) in Frisco, TX to provide advanced support for enterprise PACS environments, DICOM routing, HL7 interfacing, and imaging workflow optimization across multi-site healthcare facilities.

The role focuses on radiology workflow management, viewer and DICOM utility support, and coordination with vendors to ensure high availability of clinical imaging systems. Strong radiology IT expertise required.

Qualifications

• 5+ years Core Imaging Technologies experience including PACS administration, DICOM protocols, HL7 integration, RIS/PACS workflow management, VNA administration, modality worklist management, image lifecycle management.

Responsibilities

• PACS administration and imaging system monitoring across multi-site healthcare environments.
• Support integration of radiology modalities and interoperability between PACS, VNA, EMR/EHR, RIS, and diagnostic workstations.
• Troubleshoot HL7 interfaces (ORM, ORU, ADT) and imaging workflow issues (order routing, study reconciliation, image distribution).
• Provide L2 support for radiology applications; coordinate with vendors and infrastructure teams for issue resolution.
• Diagnose modality connectivity, DICOM communication, HL7 interface errors, and radiologist workstation performance; perform RCA and preventive measures.

Job description

NTT DATA, Inc. is seeking a Radiology IT Support Engineer (L2) in Frisco, TX to provide advanced support for enterprise PACS environments, DICOM routing, HL7 interfacing, and imaging workflow optimization across multi-site healthcare facilities.

The role focuses on radiology workflow management, viewer and DICOM utility support, and coordination with vendors to ensure high availability of clinical imaging systems. Strong radiology IT expertise required.