Radiology Imaging Support Specialist

Mt. Washington Pediatric Hospital; Leland (NC); On-site; USD 21,000 - 30,000; Full time

Job summary

EmergeOrtho is North Carolina’s premier provider of comprehensive musculoskeletal care with 60 locations across the state. The Imaging Assistant promptly and safely transports patients to and from the Radiology Department according to established policies, procedures, and schedules, while performing pre-study screenings and assisting clinical staff.

Responsibilities include greeting patients, preparing them for studies, verifying orders and insurance, and using imaging software to transfer

Qualifications

• Comfortable using email and interacting with Internet applications
• Knowledge of practice management and word processing software
• Current CPR certification
• Good communication skills, written and verbal
• Minimum one year of customer service experience in medical office setting, or other fast paced work setting

Responsibilities

• Greets patients and escorts them from the waiting room and/or exam room to the Radiology department
• Prepares patients for study by dressing patient according to safety protocols
• Completes screening process on all patients prior to study
• Ensures laboratory results are received as indicated by study requirements
• Ensures all studies scheduled have correct orders and insurance authorizations on file prior to patient arrival and transmits to third party radiology group
• Utilize imaging software to transmit images to third party radiology group for purposes of study interpretation
• Takes stock inventory and completes ordering as directed by Clinical Manager
• Communicates with outside facilities and third-party participants to request and/or maintain accurate records for regulatory compliance
• Maintains compliance with Infection Control guidelines
• Complies with all OSHA mandates

Skills

Email & Internet apps

Practice management software

Word processing

CPR certification

Communication skills

Customer service experience

Tools

Imaging software

Job description

EmergeOrtho is North Carolina’s premier provider of comprehensive musculoskeletal care with 60 locations across the state. The Imaging Assistant promptly and safely transports patients to and from the Radiology Department according to established policies, procedures, and schedules, while performing pre-study screenings and assisting clinical staff.

Responsibilities include greeting patients, preparing them for studies, verifying orders and insurance, and using imaging software to transfer